Checkout Process and Payment Methods?

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I just noticed something on my site that may cause confusion. I was wondering if anyone has a fix? 

I offer Authorize.net, Google Checkout and PayPal as payment methods on my site. If a person clicks on ViewCart. They are presented with the regular ProductCart Checkout Button and a Google Checkout Button. I think people may be getting confused and thinking Google Checkout is the only method. See picture.

If they click on the regular checkout button the go to the login screen and then to the shipping screen and are presented with Credit Card (Authorize.net) and PayPal as payment methods and NOT Google Checkout. (See Picture)

My question is there a way to remove the Google Checkout Button and move it with the other payment methods or if it has to stay with the cart is there a better way to distingush the two Checkouts?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
knifepro Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-February-2008 Location: United States Status: Offline Points: 9	Post Options Post Reply Quote knifepro Report Post Thanks(0) Quote Reply Topic: Checkout Process and Payment Methods? Posted: 05-February-2009 at 4:16pm
	I just noticed something on my site that may cause confusion. I was wondering if anyone has a fix? I offer Authorize.net, Google Checkout and PayPal as payment methods on my site. If a person clicks on ViewCart. They are presented with the regular ProductCart Checkout Button and a Google Checkout Button. I think people may be getting confused and thinking Google Checkout is the only method. See picture. If they click on the regular checkout button the go to the login screen and then to the shipping screen and are presented with Credit Card (Authorize.net) and PayPal as payment methods and NOT Google Checkout. (See Picture) My question is there a way to remove the Google Checkout Button and move it with the other payment methods or if it has to stay with the cart is there a better way to distingush the two Checkouts?
	Brian brian@theknifeprofessional.com brian@heartlandbraidedrugs.com www.theknifeprofessional.com www.heartlandbraidedrugs.com ProductCart v4.7 QuickBooks Sync Mobile

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 05-February-2009 at 4:46pm
	This has come up before. It seems to be resolved by making the checkout button larger so that it is the same size as the Google Checkout button. The Google Checkout button has to stay that size though per the Google EULA.

knifepro Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-February-2008 Location: United States Status: Offline Points: 9	Post Options Post Reply Quote knifepro Report Post Thanks(0) Quote Reply Posted: 05-February-2009 at 4:52pm
	Matt, How do you make the button larger. Is there a way to put text beside the regular checkout button?
	Brian brian@theknifeprofessional.com brian@heartlandbraidedrugs.com www.theknifeprofessional.com www.heartlandbraidedrugs.com ProductCart v4.7 QuickBooks Sync Mobile

katharina Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 25-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote katharina Report Post Thanks(0) Quote Reply Posted: 05-February-2009 at 5:00pm
	Yes, it has become up before. I've turned Google checkout on, tried it, and decided to discontinue. It seems to hog the site to much and customers feel that they have to use google. it would be better to have it together with the other options, but I understand that this is how google requires it. Not sure if making one button larger fixes it. I think it may confuse people. We offer paypal too and have it on the bottom of each page displayed. Now the paypal checkout would not be on the cart page. This will trigger emails as to how to use paypal. So google looses our vote and is not being offered at all. Katharina

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 05-February-2009 at 5:05pm
	I've updated the WIKI with the suggestion from Matt.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 05-February-2009 at 5:08pm
	You can open the file "pcPay_GoogleCheckout.asp" and add in a new line. Something like this: Find: <div style="padding-top: 12px;"> Replace with: <div style="padding-top: 12px;"> <div style="padding: 4px;">-- OR --</div> You can make the button bigger by using something like Photoshop or Fireworks.