Stone Edge Order Manager & Product Cart

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   It would be phenomenal if there was 2 way integration.  We have 3 web stores now and are planning on more.  We really need something like Stone Edge so we can get all our fulfillment in one place and not have to login to each cart and download orders, then go through a bunch of steps to get all the fulfillment done, then post tracking information back to the websites.  It is getting quite time consuming.  I would love it if information could be updated back to ProductCart.  We are moving our stores to ProductCart one at a time from their current carts, 2 of them are using Volusion.  I would imagine a lot of Volusion customers would be very interested in making the switch to ProductCart if there was two-way integration with Stone Edge.  There has been some debate here at our office about changing to ProductCart since there was no supported Stone Edge integration, but ProductCart has such a wonderful set of features and is so easy to use we have decided to use it.  Is there any way to speed the development of this two-way integration.  This feature would be quite important to have prior to the Christmas rush.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
amytxus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09-August-2007 Status: Offline Points: 0	Post Options Post Reply Quote amytxus Report Post Thanks(0) Quote Reply Posted: 10-August-2007 at 9:55am
	It would be phenomenal if there was 2 way integration. We have 3 web stores now and are planning on more. We really need something like Stone Edge so we can get all our fulfillment in one place and not have to login to each cart and download orders, then go through a bunch of steps to get all the fulfillment done, then post tracking information back to the websites. It is getting quite time consuming. I would love it if information could be updated back to ProductCart. We are moving our stores to ProductCart one at a time from their current carts, 2 of them are using Volusion. I would imagine a lot of Volusion customers would be very interested in making the switch to ProductCart if there was two-way integration with Stone Edge. There has been some debate here at our office about changing to ProductCart since there was no supported Stone Edge integration, but ProductCart has such a wonderful set of features and is so easy to use we have decided to use it. Is there any way to speed the development of this two-way integration. This feature would be quite important to have prior to the Christmas rush.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 10-August-2007 at 9:31am
	We are considering integrating ProductCart with StoneEdge. We are evaluating customer interest at this point and might perform the integration in the fall. We have already been in contact with the StoneEdge management team several times. A two-way integration can be performed so that when an order is updated in StoneEdge, some of the information is updated in the ProductCart database as well.
	The ProductCart Team Home of ProductCart shopping cart software

slinc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-February-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote slinc Report Post Thanks(0) Quote Reply Posted: 10-August-2007 at 9:19am
	We have been using Stone Edge for about 3 years now. Stone Edge does not provide an integration with Product Cart but you can have a developer create one pretty quickly. We had a custom one created for use and we also run several SQL jobs to hourly update information between the two systems. For us and most eCommerce companies it is better to use a more robust order management system than to try and use what is in Product Cart. You will get much better efficiency. The problem you run into with any Order Management system that is not sharing the same database as your eCommerce system is online order lookups. Because once you import your orders into Stone Edge then it becomes the master holder of the information. Meaning if you make changes to the order, cancel the order, ship the order or etc all that information is stored in Stone edge and is not repopulated in Product Cart. Therefore, we have disabled all abilities for our customers to view order history, track packages, etc using Product Cart. Stone Edge offers a online order tracking system which works seamlessly with their products and can be used on your website. Hope this helps some.

amytxus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09-August-2007 Status: Offline Points: 0	Post Options Post Reply Quote amytxus Report Post Thanks(0) Quote Reply Posted: 09-August-2007 at 11:49pm
	Does anyone use Stone Edge Order Manager with Product Cart ? I am wanting to set this up and was wondering whether anyone else had done this and any tips they would be willing to share. I would appreciate any information or advice on this. Thanks ! Amy