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USPS and Paypal Questions

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juliemmh View Drop Down
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    Posted: 11-October-2007 at 12:08am

Hi,

I have two questions . . . The first is on USPS shipping labels.  I have client who I just set up on ProductCart.  She ships via USPS and UPS.  She wants to be able to print her shipping labels (here I am assuming that she wants to print the labels that go onto the packages, but not the actual postage, since she needs a scale/printer solution like pitney bowes to do so).  She has told me that she cannot get it to work, that she uses Avery 8126 labels, 5.5 x 8.5".  Can she print on these labels?  It seems like PC can only do a full sheet?

Second question:  She only wants to do Paypal Website Payments Standard.  This seemed okay, but she had a customer that didn't get processed all the way through Paypal, so had an incomplete order.  So now she cannot figure out how to process the order through Paypal.  Does she need to either add the virtual terminal or Website Payments Pro? 

Thanks for any and all help!!

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Matt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt Quote  Post ReplyReply Direct Link To This Post Posted: 11-October-2007 at 12:36am

UPS is plain paper only (e.g. fold and slide in UPS pouch). There are technical reasons why printing "non image data" to Laser Printers from the web is not supported at this time, though we will likely support it in the future.


PayPal is not working because the IPN is not setup or Auto Redirect is enabled.  See the section of the User Guide on PayPal Standard. Let me know if you can not find it.



Edited by Matt - 11-October-2007 at 12:38am
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bigsapper View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bigsapper Quote  Post ReplyReply Direct Link To This Post Posted: 13-October-2007 at 3:23pm

I'll tag on here...

Whenever I try to use the USPS Shipping Wizard (v3.1) all I get is "No Label Generated". I've setup/configured my USPS settings as instructed.

Any help?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 14-October-2007 at 9:56pm
Make sure that the folder "USPSLabels" exists in the "pcadmin" folder and that is has "write" access.
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bigsapper View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bigsapper Quote  Post ReplyReply Direct Link To This Post Posted: 18-October-2007 at 12:58pm

I've verified that the folder exists and has the proper permissions. I'm still having the problem.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 18-October-2007 at 3:04pm
Please submit a support ticket if you have not already done so.
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sdalan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sdalan Quote  Post ReplyReply Direct Link To This Post Posted: 24-October-2007 at 8:25pm

Check the you have the proper production service URLs.

 

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