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Resend order confirmation e-mail

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amgqmp1 View Drop Down
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    Posted: 01-November-2005 at 6:22pm

This was requested in the old forum...as it's a huge priority for us, requesting it here again. :)

We need the ability to resend order confirmation e-mails.  Most of our purchases are digital delivery with unique serial numbers.  We could really use the ability to resend this information to our customers upon their request.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ComputerJack Quote  Post ReplyReply Direct Link To This Post Posted: 02-November-2005 at 8:54am
Doesn't the View Past Orders function show those numbers for them?  Don't use the digital stuff, but that would seem easier than having to re-send confirmations by hand.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 02-November-2005 at 9:18am
amgqmp1 - Please fill out a support ticket to contact us directly about testing the ability to resend an order confirmation e-mail.  (This is something we have just done for ad hoc requests like this :-)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amgqmp1 Quote  Post ReplyReply Direct Link To This Post Posted: 02-November-2005 at 9:30am

Originally posted by ComputerJack ComputerJack wrote:

Doesn't the View Past Orders function show those numbers for them?  Don't use the digital stuff, but that would seem easier than having to re-send confirmations by hand.

Viewing previous orders does indeed display all product info., and, we have been using that as a workaround.  Frankly, many of our customers are not familiar with the info as we're not a "general product"-style store.

Thanks Early Impact, I'll drop you guys/gals a support ticket.

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