Can't Upload New Chart of Accounts/Item List

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   I'm a newbie to all of this using Quickbooks 2008, ProductCart 3.11 and am just setting up the Quickbooks add-on.  I am unable to upload the chart of account and item list for my new company file. After selecting the .iif file, it just sits there. Nothing uploads. The green bar moves only about half way across the bar at the bottom of the screen and it says that it is looking for QBK_AAdminUpl.asp (the actual path to the file is correct). It never completes its task. This is a small .iif file that I am trying to upload. I have checked the permissions on the folder and they are correct. I have replaced the QBK_AAdminUpl.asp file just in case it was corrupted. No change. This add-on was installed for me by Early Impact so I am assuming everything else is in order as well. Any suggestions? Is there any other way of getting around this step (a manual or alternative method ). I'm stuck in the setup wizard because I can't get past this point. Help! 
Thanks

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DonnaT Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24-May-2008 Status: Offline Points: 0	Post Options Post Reply Quote DonnaT Report Post Thanks(0) Quote Reply Topic: Can't Upload New Chart of Accounts/Item List Posted: 01-August-2008 at 8:04pm
	I'm a newbie to all of this using Quickbooks 2008, ProductCart 3.11 and am just setting up the Quickbooks add-on. I am unable to upload the chart of account and item list for my new company file. After selecting the .iif file, it just sits there. Nothing uploads. The green bar moves only about half way across the bar at the bottom of the screen and it says that it is looking for QBK_AAdminUpl.asp (the actual path to the file is correct). It never completes its task. This is a small .iif file that I am trying to upload. I have checked the permissions on the folder and they are correct. I have replaced the QBK_AAdminUpl.asp file just in case it was corrupted. No change. This add-on was installed for me by Early Impact so I am assuming everything else is in order as well. Any suggestions? Is there any other way of getting around this step (a manual or alternative method ). I'm stuck in the setup wizard because I can't get past this point. Help! Thanks

redbeetstudio Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-August-2008 Status: Offline Points: 0	Post Options Post Reply Quote redbeetstudio Report Post Thanks(0) Quote Reply Posted: 12-September-2008 at 8:26am
	I am having the same problem. Looking at the qbk_import directory on the server... I can see the .iif file there, so I don't think that the problem has to do with the upload. I think that the problem might be with PC interaction with the database. I have also set file/folder permissions properly. submitted a support request a few minutes ago, so hopefully the staff can provide assistance.
	- peter