Recently Viewed Products - ok in IE, not in FF?

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   I have multiple reports that the "recently viewed products" feature we just added to this site fails to appear in Firefox...  
I  can see it just fine in IE and FF, but others can only see it in IE.
http://www.sierratoysoldier.com/indexdev.asp

What do other see? Any ideas on what the issue may be?

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Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Topic: Recently Viewed Products - ok in IE, not in FF? Posted: 12-August-2008 at 12:32pm
	I have multiple reports that the "recently viewed products" feature we just added to this site fails to appear in Firefox... I can see it just fine in IE and FF, but others can only see it in IE. http://www.sierratoysoldier.com/indexdev.asp What do other see? Any ideas on what the issue may be?

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 12:51pm
	Hi, The clue is in the URL. indexdev.asp - It looks to me like a developers copy of your homepage! I doubt anyone browsing the site will see it with either FF or IE (I didn't until I came back to this post & double checked the URL).
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 12:54pm
	Hi Greg, just spotted it was you.... What a huge site - Loads & loads of products & images - that's a big piece of work!
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

macleather Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3	Post Options Post Reply Quote macleather Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 12:56pm
	Hi Greg, I'm using Firefox/3.0.1 and the "recently viewed products" only show up on the indexdev.asp page. All other pages selected do not show any recently viewed products, including the home page (index.asp). I don't know if this is the way it's supposed to show or not, but that's what I see. Alan Alan

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 1:00pm
	Hi Hamish - that's not an error. I'm intentionally working at this temporary address until we resolve the apparent browser issue. Then I will apply this revised (wider) page layout site-wide. The original design was prepared prior to V3.11. We wanted to use the recently viewed products but the length of the left nav column made it impractical to place RVP below it, so we redesigned for a wider screen. You'll notice that the current home page is much narrower without the new 3rd column. So... Yes, you are looking at the page I'm having trouble with. Do you see any issues with FF?

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 1:09pm
	Hi Alan - I didn't deploy this new redesign against the rest of the site yet. Hamish, what's interesting is that this was formerly a Microsoft bCentral site that we migrated to PC last year. Thank goodness for the product import tool. And the home page is managed via a little news CMS tool that we located a while back. It's a pretty sucessful site. I'm not sure what to do. I see the page, including the RVP column, just fine. But friends and staff who have looked at it and don't see data in that column literally see nothing rendered in that part of the HTML.

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 1:19pm
	Hi Greg, No I don't - looks fine to me. Do the people who ARE having problems check they are putting the indexdev.asp url in when they test it after selecting some products? They may just be selecting the home page...
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 1:29pm
	No, for example, it was a staffer of mine who is actively working on the project, and another developer where I sent him the direct link since we were trying to debug. I just switched to SWFOBJECT to run the slide show in case there is a conflict. See any differences?

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 1:46pm
	Hi Greg, It still looks fine to me. Another possibility - Are they going all the way down to product level on both IE and FF so that the Recent Products list is populated?
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-August-2008 at 1:52pm
	Now tested it on XP & Vista - On FF/Vista I visited product pages FIRST and then indexdev & the list was empty - BUT when I then went off to product pages & came back it was populated.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code