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Can't change USPS default package size.

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JWL View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JWL Quote  Post ReplyReply Direct Link To This Post Topic: Can't change USPS default package size.
    Posted: 17-February-2009 at 1:23am
I don't know why I can't change this... I had it set to 17 X 11 X 11, and I want it 17 X 11 X 18 - but when I click the submit button... it doesn't save the changes... how do I change the default package size?!

Thanks.
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 17-February-2009 at 5:44am
Hi JWL,
  This is almost certainly a permissions issue on the includes folder.
If that one is incorrect I would also check the others are set as required, just in case.
For the correct settings please see : http://wiki.earlyimpact.com/productcart/install-permissions

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JWL View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JWL Quote  Post ReplyReply Direct Link To This Post Posted: 17-February-2009 at 5:55am
No, includes is set to read/write - I have edited this before... I have it set already so I know it has worked before and I just check the permissions and it's good to go.
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 17-February-2009 at 6:58am
Hi JWL,
     Please raise a support ticket so I can investigate in detail. Thanks.

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intour View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote intour Quote  Post ReplyReply Direct Link To This Post Posted: 19-February-2009 at 10:22am
I has a similar issue with a file not being updated correctly. At first we thought it was a permissions issue but the support team at productcart discovered one of the lines of code in settings.asp was incorrect.
 
Nigel
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