ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Getting Started
  New Posts New Posts RSS Feed - new site, 404 not working.
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

new site, 404 not working.

 Post Reply Post Reply Page  12>
Author
Message Reverse Sort Order
Guests View Drop Down
Guest
Guest
Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Topic: new site, 404 not working.
    Posted: 14-March-2010 at 10:50pm
Originally posted by russnj russnj wrote:

404b.asp is the file name in there.


Yeah, this is your problem, Russ. 404b.asp is part of the URL rewriting process; it needs to transfer to a file you create in the case of last resort.

PM me your email address and I'll send you the file I use, complete with PC header & footer & all.

Probably would be a good idea if PC shipped with such a file; kind of odd to go this far with the whole thing in v4 and not include an actual 404 handled error page, IMHO.
Back to Top
Greg Dinger View Drop Down
Certified ProductCart Developers
Certified ProductCart Developers
Avatar

Joined: 23-September-2006
Location: United States
Status: Offline
Points: 238
Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 14-March-2010 at 10:38pm
OK, as mentioned above, please create a proper 404 page in the root of your site. Let's say that page is "pagenotfound.html". 
 
Store that page name in the admin as "/pagenotfound.html". 
 
404b.asp is not the proper configuration.
Back to Top
russnj View Drop Down
Newbie
Newbie


Joined: 25-November-2009
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote russnj Quote  Post ReplyReply Direct Link To This Post Posted: 14-March-2010 at 10:19pm
404b.asp is the file name in there.
Back to Top
Guests View Drop Down
Guest
Guest
Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 4:30pm
Originally posted by russnj russnj wrote:

yes, its there but is says this below it, so I guess something is not setup correctly? This
feature requires that you carefully
review the related documentation
.


That always displays even when configured correctly.

What do you have as the value for "File name of "Page Not Found" page:"
Back to Top
russnj View Drop Down
Newbie
Newbie


Joined: 25-November-2009
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote russnj Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 4:21pm
yes, its there but is says this below it, so I guess something is not setup correctly?

 This feature requires that you carefully review the related documentation.
Back to Top
Greg Dinger View Drop Down
Certified ProductCart Developers
Certified ProductCart Developers
Avatar

Joined: 23-September-2006
Location: United States
Status: Offline
Points: 238
Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 4:19pm
In your example, you removed the "c" from "pc" which is a folder in the site and a critical part of the path to a page.  Yes, that would result in a redirect to the "last resort" 404 page. 
 
If your store is configured correctly, as we are suggesting, that should work.
Back to Top
Guests View Drop Down
Guest
Guest
Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 3:31pm
Hi Russ,

In the control panel, under Store Settings -> Miscellaneous Settings: File name of "Page Not Found" page:

what do you have entered there?

This should be your own file that you create as the "page of last resort" when no match can be found for the requested URL.
Back to Top
intour View Drop Down
Senior Member
Senior Member


Joined: 30-June-2006
Location: United Kingdom
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote intour Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 3:28pm
Hi Greg & Russ,
 
I understand now.
 
Yes the page should show your page-not-found.html page when someone types in an incorrect url or if you take out a few characters of the one above as you suggested. It sounds like its not set up properly in your control panel.
 
Nigel
 
Nigel
 
 
Innerview
Productcart Platinum Reseller
Web Design/Hosting/Virtual Tours
Back to Top
russnj View Drop Down
Newbie
Newbie


Joined: 25-November-2009
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote russnj Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 3:18pm
Hi Greg that page works for me.

Try taking a few characters out.
http://www.bmionline.com/store/p/BASEBALL-IN-APRIL-OTHER-STORIES-2-Cassettes-Unabr-2-45-3p5027.htm

And I get this.
The system cannot find the file specified.

Shouldn't that go to the 404 page? or is it and we need to customize it?

Thanks
Russ
Back to Top
Greg Dinger View Drop Down
Certified ProductCart Developers
Certified ProductCart Developers
Avatar

Joined: 23-September-2006
Location: United States
Status: Offline
Points: 238
Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2010 at 3:12pm
Nigel - I already looked. He already has the 404 working fine.
 
I think he just didn't understand what to do with the setting in the admin panel.
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.094 seconds.