new site, 404 not working. |
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Posted: 14-March-2010 at 10:50pm |
Yeah, this is your problem, Russ. 404b.asp is part of the URL rewriting process; it needs to transfer to a file you create in the case of last resort. PM me your email address and I'll send you the file I use, complete with PC header & footer & all. Probably would be a good idea if PC shipped with such a file; kind of odd to go this far with the whole thing in v4 and not include an actual 404 handled error page, IMHO. |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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OK, as mentioned above, please create a proper 404 page in the root of your site. Let's say that page is "pagenotfound.html".
Store that page name in the admin as "/pagenotfound.html".
404b.asp is not the proper configuration.
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russnj
Newbie Joined: 25-November-2009 Status: Offline Points: 0 |
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404b.asp is the file name in there.
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That always displays even when configured correctly. What do you have as the value for "File name of "Page Not Found" page:" |
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russnj
Newbie Joined: 25-November-2009 Status: Offline Points: 0 |
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yes, its there but is says this below it, so I guess something is not setup correctly?
This feature requires that you carefully review the related documentation. |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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In your example, you removed the "c" from "pc" which is a folder in the site and a critical part of the path to a page. Yes, that would result in a redirect to the "last resort" 404 page.
If your store is configured correctly, as we are suggesting, that should work.
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Hi Russ,
In the control panel, under Store Settings -> Miscellaneous Settings: File name of "Page Not Found" page: what do you have entered there? This should be your own file that you create as the "page of last resort" when no match can be found for the requested URL. |
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intour
Senior Member Joined: 30-June-2006 Location: United Kingdom Status: Offline Points: 0 |
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Hi Greg & Russ,
I understand now.
Yes the page should show your page-not-found.html page when someone types in an incorrect url or if you take out a few characters of the one above as you suggested. It sounds like its not set up properly in your control panel.
Nigel
Nigel
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russnj
Newbie Joined: 25-November-2009 Status: Offline Points: 0 |
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Hi Greg that page works for me.
Try taking a few characters out. http://www.bmionline.com/store/p/BASEBALL-IN-APRIL-OTHER-STORIES-2-Cassettes-Unabr-2-45-3p5027.htm And I get this. The system cannot find the file specified. Shouldn't that go to the 404 page? or is it and we need to customize it? Thanks Russ |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Nigel - I already looked. He already has the 404 working fine.
I think he just didn't understand what to do with the setting in the admin panel.
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