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Multiple Packages for Products

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highgravity View Drop Down
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Joined: 08-May-2006
Location: United States
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    Posted: 02-October-2006 at 8:02pm

We have a problem when using the FedEx shipping manager.  We have a number of products, such as our Deluxe Beer Equipment Kit that ships in 3 boxes.  It would be great if we could set these products up to be configured so it ships in more than one box.  This would also eliminate the "fixing" on the weight and box size to that we aren't gouged on the shipping.  The total weight for all 3 boxes is well over 70 lbs but because FedEx has a 70 lb limit, we have to play with combinations of weight and box size to get the rates that are returned to the customer as close to what we are charged as possible.  If we could say that box 1 for product XYZ is 25 lbs and box 2 for XYZ is 50 lbs and so one, and have that show as the corresponding number of packages when using the shipping manager, it would be a perfect product!

Also, when we ship multiples of the same product and they are shipped in separate boxes, we can't select just one for a package.  We have to go in and edit the order and add the item so that it is listed multiple times so we can create shipping labels for all of them.

We absolutely love the new features and shipping manager.  It is huge step forward.  These few issues are forcing us to ship some packages with the FedEx Shipping manager and some with the FedEx web site.  It would be great if we could do it all from Product Cart.

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