Put password timeout settings in Control Panel

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   NWClips Craig - do you have an active ProductCart support plan?

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Brett Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 22-April-2008 Location: Phoenix, AZ Status: Offline Points: 89	Post Options Post Reply Quote Brett Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 7:43pm
	NWClips Craig - do you have an active ProductCart support plan?

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 7:09pm
	An overloaded or improperly configured server can result in frequent application pool recycling. When the pool recycles, you will get logged out of the admin, and shoppers lose their cart contents.

NWClips Craig Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-March-2015 Location: Vancouver, WA Status: Offline Points: 38	Post Options Post Reply Quote NWClips Craig Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 6:13pm
	This may also be an issue, but the timeout that I've been hampered by is the one for the PC Control Panel while I'm still setting up the website. We are about to test as if we are customers, but haven't done that yet. I'm still going to look for a config file though. Thanks for the reply.
	~ Craig B.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 5:56pm
	The only time that ProductCart itself ends a session are: - when a customer logs out - when they complete the checkout process All other session variables are controlled by the server. Here is a list of things to check/consider that could be causing this: http://wiki.productcart.com/developers/timeout-issues#possible_causes_for_a_lost_session If you're losing your session earlier than 20 minutes, the most likely reason is some sort of "config" file on the server. It could be a "web.config" file or a "global.asa" file; but your hosting company should be able to say for sure what it is.
	The ProductCart Team Home of ProductCart shopping cart software

NWClips Craig Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-March-2015 Location: Vancouver, WA Status: Offline Points: 38	Post Options Post Reply Quote NWClips Craig Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 4:37pm
	My timeout is FAR shorter than 20 minutes. Haven't really timed it yet, but I was just assigning categories, had a short phone call and had to log in again. Five minutes max. As for changing or buying ANYTHING more than I already have, it's not my call. Everything will get moved (maybe soon), but I have to wait until my friend/customer is ready to do it.
	~ Craig B.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 3:49pm
	Craig - a reason that you may have a short session timeout is because of the host you are located at. The standard ASP session timeout is 20 minutes from the last mouse or other such activity that references that browser. If you are getting less than that, and find it unreasonable, then that is the price you pay for saving money on a host that bites. And really man, mine is all of $35 bucks. Sean's is free. Is it really that big a deal to achieve some level of efficiency? Edited by Greg Dinger - 15-April-2015 at 8:06pm

NWClips Craig Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-March-2015 Location: Vancouver, WA Status: Offline Points: 38	Post Options Post Reply Quote NWClips Craig Report Post Thanks(0) Quote Reply Posted: 15-April-2015 at 2:56pm
	Greg Dinger (in these forums) already has one, but I just don't see why we have to do that. As for other platforms, all of the others that I've used leave you logged in for MUCH longer. I just went downstairs to let the dog out, he did his business, came back in and I was already logged out. Ridiculously short...
	~ Craig B.

Brett Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 22-April-2008 Location: Phoenix, AZ Status: Offline Points: 89	Post Options Post Reply Quote Brett Report Post Thanks(0) Quote Reply Posted: 14-April-2015 at 2:21am
	I haven't really seen this included in any major platforms, and I kind of imagine that if it were very important / commonly requested, it would be more common than it is. However, I can certainly see the benefit. Why not create a small script to implement this feature? If you do happen to build it, please post here as I'd be interested to see how you've chosen to approach it! Edited by Brett - 14-April-2015 at 2:21am

NWClips Craig Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-March-2015 Location: Vancouver, WA Status: Offline Points: 38	Post Options Post Reply Quote NWClips Craig Report Post Thanks(0) Quote Reply Posted: 03-April-2015 at 3:51pm
	The current timeout for the password is very short (and it doesn't seem to recognize things like mapping import fields as "activity!"). I think having the ability to change the logout time would be very helpful. I have both a home and a work office, and both are private. I can see how a short logout may be prudent where others can use your computers, but I'm wasting a lot of time logging back in over and over just because I flipped over to a spreadsheet to make a change or to PhotoShop to get an image. I'm thinking this setting could reside in the Control Panel, maybe under Settings > Advanced Settings. I know that some have created scripts to get around this, but I'd prefer to have these type of things be included.
	~ Craig B.