ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Using ProductCart
  New Posts New Posts RSS Feed - Change Payment Method AFTER Order Placed?
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Change Payment Method AFTER Order Placed?

 Post Reply Post Reply
Author
Message
WGSnet View Drop Down
Newbie
Newbie


Joined: 19-June-2007
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote WGSnet Quote  Post ReplyReply Direct Link To This Post Topic: Change Payment Method AFTER Order Placed?
    Posted: 18-January-2008 at 7:27am

Can you change the payment method on an order after it has been placed?  If so, how? 

We have some products setup that we do not know the price of at the time the order is placed, we enter this information later after we've gathered some info from the customer. Problem is, I see no way to select a payment method or change it for the order once it's been placed.

We can always manually auth/capture at the gateway, but the payment will still cannot be changed to reflect what payment method was used or enter the transaction info so it shows up on the Payment Status window.

I understand we can put notes in the Comments field on the General page, but this does not reflect on the Customers end. Surely there is some way to edit this payment info in case a customer changes thier mind on a check payment and wants to pay by credit card instead and similar scenarios... isn't there?

Thanks for any help!

Back to Top
gordo View Drop Down
Newbie
Newbie


Joined: 09-April-2008
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote gordo Quote  Post ReplyReply Direct Link To This Post Posted: 12-June-2008 at 6:20pm
Has there ever been an answer to this question? We are running across a similar scenario where a phone order is placed and certain price overrides need to be made after the order si saved. We are placing the order as a "prepaid" order, making the price adjustments, and then we would like to change the payment method to "Credit Card".

Is this possible? Thanks!
Back to Top
Espressotec View Drop Down
Groupie
Groupie


Joined: 10-August-2007
Location: Canada
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote Espressotec Quote  Post ReplyReply Direct Link To This Post Posted: 13-June-2008 at 1:39pm
This  would also be helpfull for us since there are a few people who order using Paypal but then would like to pay with a CC.  We currently add their information to the administrative additional info, but this isn't the best method.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.063 seconds.