Product Review/Captcha Issue |
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GreggS
Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60 |
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Posted: 17-October-2014 at 12:29pm |
So when the Rate It button for the product is clicked it opens a popup window of the page that submits reviews. I enter all the information and I'm sure I'm entering the CAPTCHA correctly, but I still receive this:
"Your attempt was denied because of security reasons. Please contact the store administrator for more information." SO I went to the page directly prv_postreview.asp?IDPRoduct=6643&rate= and I reentered the information and it worked, so for what reason could it not be working for the popup version? |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Just perfect. I was getting the same problem on contact.asp, and was directed to change the link to that page to HTTPS. I recommend you submit a support request. My guess is that the code will have to be altered for that reviews popup to be HTTPS so that we don't have to run the entire site in that mode.
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RedLeafDev
Certified ProductCart Developers Joined: 12-January-2010 Location: Portsmouth, NH Status: Offline Points: 28 |
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I am also having this problem on another clients site. Did you submit a ticket? If not, I will.
Thanks!
Amy |
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GreggS
Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60 |
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Yes, I did send in a ticket and the issue was resolved
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RedLeafDev
Certified ProductCart Developers Joined: 12-January-2010 Location: Portsmouth, NH Status: Offline Points: 28 |
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Hi GreggS, Please enlighten me - did a file get sent to resolve the issue? If so, can you please let me know what file(s) I need to ask for?
Thanks!
Amy |
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GreggS
Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60 |
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The file was not sent to me but the file that they changed was prv_postreviewB.asp
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RedLeafDev
Certified ProductCart Developers Joined: 12-January-2010 Location: Portsmouth, NH Status: Offline Points: 28 |
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Thanks!
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