onepagecheckout

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Does anyone have customers complain using the checkout screen?  We have a couple customers complain from time to time.  The last customer said "it is by far the most cumbersome online process" he knows.  He suggestion was to combine all the steps on 1 page.  I know all the sections are collapsed on 1 page and separated by anchors.  Is it possible to flatten the page with all sections expanded?  This would cut out a couple clicks.

I have gone through our checkout process and I don't find it cumbersome, but I personally do not buy things online so I can't compare.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
GreggS Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60	Post Options Post Reply Quote GreggS Report Post Thanks(0) Quote Reply Topic: onepagecheckout Posted: 17-March-2014 at 2:12pm
	Does anyone have customers complain using the checkout screen? We have a couple customers complain from time to time. The last customer said "it is by far the most cumbersome online process" he knows. He suggestion was to combine all the steps on 1 page. I know all the sections are collapsed on 1 page and separated by anchors. Is it possible to flatten the page with all sections expanded? This would cut out a couple clicks. I have gone through our checkout process and I don't find it cumbersome, but I personally do not buy things online so I can't compare.