Problem w/ step 2 "Web Readiness utility" tesing

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   My hosting company assures me my folder permissions are set correctly, but when I run the test it keeps saying the Product Cart folder permissions are not set correctly.

I have no trouble connecting to the SQL db which is also a test run as well.  

Early Impact assures me this utility is "foolproof", and my host has shown me a script that shows the "success" of test, i.e., the dialog.txt file is both deleted and written...

Two questions (already passed on to support at EI, waiting for their response as well).

1)  Could it be that renaming the PC folder and the admin folder is the root cause of this issue, i.e., could the utility be looking at the original folder?
2) Is there any risk in simply moving past Step 2, and proceeding w/ the Store Activation?

Thanks!

Steve Schwantes

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sschwant Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-August-2009 Location: Round Rock Status: Offline Points: 2	Post Options Post Reply Quote sschwant Report Post Thanks(0) Quote Reply Topic: Problem w/ step 2 "Web Readiness utility" tesing Posted: 01-August-2009 at 9:29am
	My hosting company assures me my folder permissions are set correctly, but when I run the test it keeps saying the Product Cart folder permissions are not set correctly. I have no trouble connecting to the SQL db which is also a test run as well. Early Impact assures me this utility is "foolproof", and my host has shown me a script that shows the "success" of test, i.e., the dialog.txt file is both deleted and written... Two questions (already passed on to support at EI, waiting for their response as well). 1) Could it be that renaming the PC folder and the admin folder is the root cause of this issue, i.e., could the utility be looking at the original folder? 2) Is there any risk in simply moving past Step 2, and proceeding w/ the Store Activation? Thanks! Steve Schwantes

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 01-August-2009 at 11:22am
	#1 - no, not in my experience. #2 - no, not immediately. but you will likely run into something that does'nt behave correctly later. who is the host?

RUOnTheNet Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-November-2008 Location: Vancouver Status: Offline Points: 0	Post Options Post Reply Quote RUOnTheNet Report Post Thanks(0) Quote Reply Posted: 02-August-2009 at 12:00pm
	One of the items that might cause you problems is the email settings. We have had issues with the folder permissions - and also renamed the admin folder. For some reason the Admin Control Panel won't recognize these two changes. when 1 ) we try to display the company web logo and 2) more importantly - try to change the emailsettings.asp (Email component setting). It tries to write to a page that uses the former (default) Admin folder. Check on these to see if they work for you. (Dont' want to hijack the thread but it might be similiar after effects). Alan
	Alan, www.AreYouOnTheNet.com Internet Sales, Marketing & Affiliate Program Management

JoltDigital Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 26-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote JoltDigital Report Post Thanks(0) Quote Reply Posted: 02-August-2009 at 3:56pm
	You can have a failure of permissions during setup if you change the name of either the productcart or pcadmin folders and did not edit your respective include files to reflect this change. Edited by JoltDigital - 02-August-2009 at 3:56pm
	JoltDigital Inc. 1-888-785-5658 Premium ProductCart Hosting

sschwant Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-August-2009 Location: Round Rock Status: Offline Points: 2	Post Options Post Reply Quote sschwant Report Post Thanks(0) Quote Reply Posted: 03-August-2009 at 3:38pm
	Ok, thanks all. Was able to activate the store and access the control panel and save changes to settings, so I think I'm okay now. Steve