|
Handling Charge |
Post Reply 
|
| Author | |
chris_b 
Newbie 
Joined: 30-June-2006 Status: Offline Points: 0 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Handling ChargePosted: 05-August-2007 at 10:10am |
|
Hello, I have many products that I need to add a handling charge to when the customer is checking out. Can this be done for individual products or any products that are under a certain price range? Chris |
|
 |
|
|
ProductCart
Admin Group 
ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
Post Options
Thanks(0)
Quote Reply
Posted: 05-August-2007 at 1:13pm |
|
The easiest way to do this on a 'product-by-product' basis is to assign a required option (named "Handling Charge" to those products so that the customer must select it when adding the item to their cart.
|
|
|
|
|
Confetti
Newbie
Joined: 29-May-2007 Location: United States Status: Offline Points: 0 |
Post Options
Thanks(0)
Quote Reply
Posted: 05-August-2007 at 4:18pm |
|
My 3¢ on Handling charges. If you want a handling charge on a per product basis, I would simply build it into the price. I do not pretend to know your specific reason, but personally, as a consumer I despise these charges, as they are generally displayed after the fact.
Further, I ask myself, why didn't they just say so when I "added to the cart". Maybe I'm wrong on the consumer side, and would be interested in if others have experience with products on there site that they have alternated these method and have real world sales figure showing if one way or the other is best. Again, personally, I have many, many, many times abandon a site, that I feel was not upfront on the selection cost, until the VERY END. Lastly Early's response is fine. But it is a negative. You are now asking the customer to ADD two dollar amounts. Keep it at one, and if you are compelled to rationalize it, then in the product detail, say something like "Price includes Forking Lifting onto a Truck", or whatever, but positive. |
|
|
|
|
chris_b
Newbie
Joined: 30-June-2006 Status: Offline Points: 0 |
Post Options
Thanks(0)
Quote Reply
Posted: 05-August-2007 at 5:14pm |
|
Confetti, I also don't like the handling charges being added at the checkout, but here is the problem I am running into. I buy products from 3 different dropshippers. All 3 of them have flat rate shipping for ground and 2nd day. The problem is that one of my dropshippers 2nd day shipping is $6 more than the other 2. So if I sell a $15 accessory and it has to ship from the one dropshipper with the more expensive rate I would break even or lose money. It is hard to build it into the price because then it looks like I am charging more than my competitors. I think I will just have to raise my 2nd day shipping price and see what happens.
Chris |
|
|
|
|
intour
Senior Member 
Joined: 30-June-2006 Location: United Kingdom Status: Offline Points: 0 |
Post Options
Thanks(0)
Quote Reply
Posted: 08-August-2007 at 5:09pm |
|
Hi Chris, I agree totally with Confetti. Try to avoid showing a separate handling charge if you can. I appreciate it can be an issue if you are competing on price - particularly if you are using a price comparison based portal like Pricerunner for example. Most buyers though don't care if there is a $ or 2 different in price providing they think the service will be good and they will get the product when promised. Nigel |
|
|
|
|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options