BTO items with drop-shippers? |
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Brett
Groupie Joined: 22-April-2008 Location: Phoenix, AZ Status: Offline Points: 89 |
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Posted: 11-June-2012 at 7:18pm |
All of our BTO products are drop-shipped. Additionally, some of our BTO products have BTO Item options which are drop-shipped by a different drop-shipper.
Is there any way to handle an order such as this? Where the main BTO product is shipped by one drop-shipper, and one of the configurable options (a BTO item) on the product is shipped by a different drop shipper? Additionally, is it possible to put a standard product up as an option on a BTO product? It appears to let me do just that, but I can't get the standard product to show up as a BTO option along side the BTO items. |
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Unfortunately, the scenario where BTO Items are Drop Shipped is not supported... however your second question/comment IS supported. Just make sure that the Standard Product that is assigned to a BTO configuration is not in a 'hidden' BTO-only Category. You can see an example on the BTO Demo store where the Antec Case (first product in the configuration):
... is also available separately: |
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Brett
Groupie Joined: 22-April-2008 Location: Phoenix, AZ Status: Offline Points: 89 |
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Thanks for the quick reply. And I assume if I add a standard product as an option on a BTO product, it will preserve the drop shipping data for that standard product?
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Finally had a chance to test the default behavior to be sure, but as suspected - Drop Shippers are only notified when Standard Products are purchased separately. They do not receive a notification when the same Standard Product is purchased as part of a configuration, since it is assumed that the merchant is configuring and shipping the entire BTO product directly.
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