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Phone Number Required be consistent

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    Posted: 08-February-2014 at 1:58am
As v5 is being worked up, I hope this little gem is in the update:

As if v4.7, the customer phone number field is required when a user opts to create an account (not while going through checkout) or when CP user creates or edits an account .... yet the hard-coded default in the OPC (One Page Checkout) is set to optional rather than required.

Ideally, this should all be consistent.

As it is as of 4.7, unless one changes the hard-coded toggle on onepagecheckoutJS.asp, their is an inconvenient conflict in the control panel when CP user updates a customer record, and the customer didn't supply a phone number.

In my experience, merchants prefer to have a phone number in case of issues, so default could/should be required. However, the setting as to whether to require or not should be "global" in all three places. It's either required not, rather than required in these two places  but not his other place.


Edited by Sean@WMS - 08-February-2014 at 2:02am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote macleather Quote  Post ReplyReply Direct Link To This Post Posted: 10-February-2014 at 4:57pm
I'd like to add my vote for making phone numbers required. It never fails that when you need a quick question answered regarding an order, that's the one without a phone number. Unhappy

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 10-February-2014 at 5:02pm
Good suggestion... this has been added to the developer's "to-do" list!
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