ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Suggestions
  New Posts New Posts RSS Feed - Gift registry: usability issues
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Gift registry: usability issues

 Post Reply Post Reply
Author
Message
katharina View Drop Down
Senior Member
Senior Member
Avatar

Joined: 25-October-2005
Location: United States
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Topic: Gift registry: usability issues
    Posted: 02-July-2006 at 1:05pm

Ok I've played with the gift registry for the first time in my life.  It was very hard to figure it out. 

I've created an account, created a registry, and tried to add products to the registry.  It took me 4 tries to figure it out.  Can you imagine how a customer would feel?  So you click on add products to your registry, then you browse to the products you like, and then nothing.  You have to add the item to your shopping cart before adding to the registry.  The problem is that it doesn't say so, and customers get lost.   It needs an additional button for "add to registry", just like you have one for "wish list" or "add to shopping cart" on the product page. 

I would turn off the gift registry for my customers, because of this flaw, and noticed that you cannot disable it in the back end. 

Back to Top
ProductCart View Drop Down
Admin Group
Admin Group

ProductCart Team

Joined: 01-October-2003
Status: Offline
Points: 135
Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 03-July-2006 at 12:50am
We have no reports of any store indicating that their customers had a problem with adding items to their registry. Don't assume that customers will have an issue with a certain feature until you have spoken with several of them and found that this is indeed the case.
The ProductCart Team

Home of ProductCart shopping cart software
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.047 seconds.