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abyss View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote abyss Quote  Post ReplyReply Direct Link To This Post Topic: Next Button
    Posted: 12-March-2008 at 5:45pm
My customers are getting confused with the next buttons and click it instead of send to cart. How do I get rid of the next and previous buttons?
Peter
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 9:07am
Hi Peter,

Do you mean those for "Next Product" and "Previous Product"  ?
I don't see how they could be confused by those - get brighter customers :-)

Seriously though, I would consider amending the graphic for the "Next" button to have text that better describes what it does - that avoids amending the ASP code which has an ongoing maintenance overhead.
If that's not what you want/need please provide a link to the offending page & I'll take a look.  
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 9:27am
Hi Peter,
     If you do want to get rid of them the routine that generates them is pcs_NextButtons which resides in viewPrdCode.

The routine is (at least in my copy of V311) only called from two other files :
viewprdC and viewprdL and the code you need to comment out is as follows :-

             <!-- Start Back and Next Buttons -->
             <%pcs_NextButtons%>
             <!-- End Back and Next Buttons -->
 


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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 10:17am

To expand on Hamish's post, you want to insert a ' in the statement below.  That will prevent pcs_NextButtons from being executed.

              <!-- Start Back and Next Buttons -->
             <%'pcs_NextButtons%>
             <!-- End Back and Next Buttons -->

As you edit pages like this, it will be useful to place a comment in the top of the page, and perhaps adjacent to the change, indicating what alterations you made.  Perhaps even retain a worksheet of the pages you edited for future reference when you want to re-apply the changes against a future software upgrade.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 10:34am
Good point Greg!
I do that - I always use an identifying word in the comment - in our case our company name, to make searching for the change very easy.
Another thing I do is take a copy of the original file and rename it with the version name on the front - e.g. viewPrd.asp would have an unmodified copy saved as V311_viewPrd.asp - that allows me to compare the two files to definitively see what I changed, as well as making it very easy to get a list of files that I've updated.

I'm just investigating the use of SubVersion as well to track changes.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote abyss Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 5:14pm

Hi

Thanks for that. The particular page or group of pages are at http://www.abyss.com.au/productcart/pc/Lessons-Saturday-Sund ay-91p2715.htm

We have had about a dozen phone all from people clicking the "Next Item" button and getting confused (instead of add to cart button). If we have had that many I wonder how many have not rang and just abondoned the process. I wonder how many customers i am loosing that way.

With the Commneting out

<!-- Start Back and Next Buttons -->
             <%pcs_NextButtons%>

             <!-- End Back and Next Buttons -->
I am doing something wrong as once I do it the page does not work any more. Should i make the Gif files for the buttons jus one pixcel and white?

 

 

Peter
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 5:18pm
Hi,
  The key in commenting out the line is the ' (single quote - as done in Greg's post.
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 6:28pm
Hi Peter,
      Looking at your site I would say the Next Item and Previous Item are useful for, say, comparing all the different regulators etc.

I think a better option may be to change the graphic for "Add to Cart" - I would make it bigger and brighter to get the customers to focus in on that as the main option to choose. Also - is "Add to Cart" the correct wording for the Australian market - perhaps chaging the wording would help.

This was you can leave the buttons where they are (less customisation) and guide customers eyes and fingers to the correct place.

 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote abyss Quote  Post ReplyReply Direct Link To This Post Posted: 13-March-2008 at 9:36pm

Thanks Guys,

I have put a bright red button on to the site, I will see how it gose!

I wonder how many customers I lost because the "next item"button confuses them.

 

Peter

Peter
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 14-March-2008 at 5:00am
Hi Peter,
     I think that will do the job -even those with the narcs should hit the right button now !

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