error (0x800A0009)

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   after adding the conflict manager, i get the following error when adding a build to order product to the basket:
Microsoft VBScript runtime (0x800A0009)
Subscript out of range: '[number: 0]'
/ethesis/myThesis/pc/instConfiguredPrd.asp, line 297

i am setting up a store for online book-binding. here, the user can select different types of binding (hard-, soft-, wiro-bound). when selecting hard or soft, the cover colour must be selected - but not for wiro-bound. the rules for this work fine, but when i try to save a product that is wiro-bound, and therefore has no colour selected, i get the above error. 

please let me know if you need further details to resolve this. 
thanks, 
eva 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Topic: error (0x800A0009) Posted: 21-December-2005 at 4:08am
	after adding the conflict manager, i get the following error when adding a build to order product to the basket: Microsoft VBScript runtime (0x800A0009) Subscript out of range: '[number: 0]' /ethesis/myThesis/pc/instConfiguredPrd.asp, line 297 i am setting up a store for online book-binding. here, the user can select different types of binding (hard-, soft-, wiro-bound). when selecting hard or soft, the cover colour must be selected - but not for wiro-bound. the rules for this work fine, but when i try to save a product that is wiro-bound, and therefore has no colour selected, i get the above error. please let me know if you need further details to resolve this. thanks, eva

cptkoi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-October-2005 Location: United Kingdom Status: Offline Points: 0	Post Options Post Reply Quote cptkoi Report Post Thanks(0) Quote Reply Posted: 22-December-2005 at 4:10am
	Hi If you havent already done so I would submitt a support ticket to get a quick response to this :)
	"I need a hug, I need love, I need fun, I want to feel happy. Thats the world I want to live in!"

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 22-December-2005 at 5:02am
	thanks cptkoi! posted a ticket now. e

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 22-December-2005 at 12:18pm
	Actually, this is the right place to post feedback on the Conflict Management tool. You don't need to open a support ticket. The issue in your case was the following: You setup a rule that prevent any selection from the category "Cover Colour" when "Wiro Bound" was selected. However, you had also setup "Cover Colour" as a required category. The two were in conflict. Removing the category requirement and default selection fixes the problem. The page works now >> If you need to force the selection from the "Cover Colour" category when something other than "Wiro Bound" is selected, use a "must" rule to do so instead. Let us know if you see any problems with the way the system is working.
	The ProductCart Team Home of ProductCart shopping cart software