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Credit card authorization question??

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njessen42 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote njessen42 Quote  Post ReplyReply Direct Link To This Post Topic: Credit card authorization question??
    Posted: 19-March-2009 at 4:40pm
Is there a way to set or change a setting in product cart's credit card gateway to accept a variance of x% so that when a post-authorization amount is greater than the pre-auth, shop cart will use the pre-auth number instead of creating a second authorization?

The reason we ask is: When there are two separate authorizations for one charge, debit card holders get burned because their funds are frozen for days or weeks, until the extra auth goes away.  Sometimes it is just a rounding issue between product cart and our other systems, and the end charge is only 1 or 2 cents different - yet still gets a completely new authorization number, resulting in double-held funds, and bounced checks for our customer.

Nate
http://shop.rings-things.com/
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 25-March-2009 at 10:09pm
Hi,  What method are you using to process the order?
From : http://wiki.earlyimpact.com/productcart/orders_batch_processing#orders_placed_through_a_payment_gateway

"If the order amount has changed, ProductCart will void the initial transaction and submit a new one so that it may be authorized". If you are using one of the payment gateways that support this then that's the way to go it seems.



Edited by Hamish - 25-March-2009 at 10:10pm
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razor150 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote razor150 Quote  Post ReplyReply Direct Link To This Post Posted: 02-April-2009 at 7:01pm
We use PayPal-PayFlow-Pro with Product Cart 3.11. Most of the time they are done as a batch process but sometimes individually.


Edited by razor150 - 02-April-2009 at 7:07pm
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