Providing Customers with Tracking Info?

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   My store is set up for wholesale customers only. 

While we may have only a hundred customers, each ships to multiple different addresses. 
My email notifications are working perfectly, but are a bit "lacking" in the information they provide. 

Here is feedback from a customer of mine: 
"The
only drawback I see now (which is minor) is that when I receive the
tracking number notification, it does not state the person’s name which
means I have to log-in in your website to know to which order belongs
the tracking number provided. If we have several orders placed during
the day, this makes it a bit inconvenient. This situation does not
happen with [the old system] which I get the tracking number and the person and his/her address where the order is being shipped to."

Has anyone found a way to include the SHIP TO address in the e-mails? 

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e4h Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 22-June-2009 Status: Offline Points: 0	Post Options Post Reply Quote e4h Report Post Thanks(0) Quote Reply Topic: Providing Customers with Tracking Info? Posted: 07-August-2009 at 12:50pm
	My store is set up for wholesale customers only. While we may have only a hundred customers, each ships to multiple different addresses. My email notifications are working perfectly, but are a bit "lacking" in the information they provide. Here is feedback from a customer of mine: "The only drawback I see now (which is minor) is that when I receive the tracking number notification, it does not state the person’s name which means I have to log-in in your website to know to which order belongs the tracking number provided. If we have several orders placed during the day, this makes it a bit inconvenient. This situation does not happen with [the old system] which I get the tracking number and the person and his/her address where the order is being shipped to." Has anyone found a way to include the SHIP TO address in the e-mails?

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 07-August-2009 at 2:09pm
	Hi, Yes, but after a very quick look it will take some custom coding. I believe there are several routes to generate the "shipped" email so which files will need some custom coding will need further investigation. If you have ASP skills then start by examining processOrder.asp, if not then I suggest contacting a ProductCart developer. There are several active on the forum who may either post here or send a PM, or take a look at this list : http://www.earlyimpact.com/partners-dev.asp
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 07-August-2009 at 11:40pm
	Hi e4h, Should be a very simple customization. Let me know if you'd like us to help you with it.