Hi Everyone,
I am sorry in advance as I am fairly new to PC, but I need some assistance getting google checkout to work. I have looked over the site for suggestions on this issue but they dont seem to be my problem. The issue I am having is orders are not showing up in Product Cart and Google is not seeing the Tax. I am currently running on the sandbox to test it as it gave me an error on the live system.
ProductCart Version: 4.0a SP3
What I have checked:
- Verified that Callback API URL is correct
- Ensured that is set to XML
- Confirmed SSL valid
Here is what comes back to google:
Error: |
We encountered an error trying to access your server at https://www.clothingattic.com/store/pc/pcPay_GoogleCheckout_Callback.asp -- the error we got is Send failed with code: 401. Response body was: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <title>401 - Unauthorized: Access is denied due to invalid credentials.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;} h1{font-size:2.4em;margin:0;color:#FFF;} h2{font-size:1.7em;margin:0;color:#CC0000;} h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF; background-color:#555555;} #content{margin:0 0 0 2%;position:relative;} .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;} --> </style> </head> <body> <div id="header"><h1>Server Error</h1></div> <div id="content"> <div class="content-container"><fieldset> <h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2> <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3> </fieldset></div> </div> </body> </html> |
Warnings: |
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XML We Sent:
<?xml version="1.0" encoding="UTF-8"?> <new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="106639868419485-00001-7"> <buyer-billing-address> <email>**REMOVED**</email> <company-name></company-name> <contact-name>Jen Smith</contact-name> <phone>**REMOVED**</phone> <fax></fax> <address1>**REMOVED**</address1> <address2></address2> <structured-name> <first-name>Jen</first-name> <last-name>Smith</last-name> </structured-name> <country-code>US</country-code> <city>Tucson</city> <region>AZ</region> <postal-code>85730</postal-code> </buyer-billing-address> <timestamp>2010-05-14T08:43:48.159Z</timestamp> <google-order-number>106639868419485</google-order-number> <order-summary> <total-chargeback-amount currency="USD">0.0</total-chargeback-amount> <google-order-number>106639868419485</google-order-number> <total-charge-amount currency="USD">0.0</total-charge-amount> <total-refund-amount currency="USD">0.0</total-refund-amount> <purchase-date>2010-05-14T08:43:48.000Z</purchase-date> <archived>false</archived> <shopping-cart> <items> <item> <item-name>Hanes White Crew Neck T - Size S - White</item-name> <item-description>Hanes White Crew Neck T - Size S - White</item-description> <unit-price currency="USD">6.99</unit-price> <quantity>1</quantity> <merchant-private-item-data> <item-note /> </merchant-private-item-data> </item> </items> <merchant-private-data> <merchant-note>25564213| '5/14/2010' |1|0|1</merchant-note> </merchant-private-data> <cart-expiration> <good-until-date>2010-07-13T23:59:59.000Z</good-until-date> </cart-expiration> </shopping-cart> <order-adjustment> <merchant-calculation-successful>false</merchant-calculation-successful> <merchant-codes /> <shipping> <merchant-calculated-shipping-adjustment> <shipping-name>Shipping</shipping-name> <shipping-cost currency="USD">14.95</shipping-cost> </merchant-calculated-shipping-adjustment> </shipping> <total-tax currency="USD">0.0</total-tax> <adjustment-total currency="USD">14.95</adjustment-total> </order-adjustment> <buyer-id>876526136256076</buyer-id> <buyer-shipping-address> <email>clothingattic@gmail.com</email> <company-name></company-name> <contact-name>Jen Smith</contact-name> <phone>**REMOVED**</phone> <fax></fax> <address1>**REMOVED**</address1> <address2></address2> <structured-name> <first-name>Jen</first-name> <last-name>Smith</last-name> </structured-name> <country-code>US</country-code> <city>Tucson</city> <region>AZ</region> <postal-code>85730</postal-code> </buyer-shipping-address> <buyer-marketing-preferences> <email-allowed>true</email-allowed> </buyer-marketing-preferences> <order-total currency="USD">21.94</order-total> <fulfillment-order-state>NEW</fulfillment-order-state> <financial-order-state>REVIEWING</financial-order-state> </order-summary> <shopping-cart> <items> <item> <item-name>Hanes White Crew Neck T - Size S - White</item-name> <item-description>Hanes White Crew Neck T - Size S - White</item-description> <unit-price currency="USD">6.99</unit-price> <quantity>1</quantity> <merchant-private-item-data> <item-note /> </merchant-private-item-data> </item> </items> <merchant-private-data> <merchant-note>25564213| '5/14/2010' |1|0|1</merchant-note> </merchant-private-data> <cart-expiration> <good-until-date>2010-07-13T23:59:59.000Z</good-until-date> </cart-expiration> </shopping-cart> <order-adjustment> <merchant-calculation-successful>false</merchant-calculation-successful> <merchant-codes /> <shipping> <merchant-calculated-shipping-adjustment> <shipping-name>Shipping</shipping-name> <shipping-cost currency="USD">14.95</shipping-cost> </merchant-calculated-shipping-adjustment> </shipping> <total-tax currency="USD">0.0</total-tax> <adjustment-total currency="USD">14.95</adjustment-total> </order-adjustment> <buyer-id>876526136256076</buyer-id> <buyer-shipping-address> <email>clothingattic@gmail.com</email> <company-name></company-name> <contact-name>Jen Smith</contact-name> <phone>520 300-7900</phone> <fax></fax> <address1>**REMOVED**</address1> <address2></address2> <structured-name> <first-name>Jen</first-name> <last-name>Smith</last-name> </structured-name> <country-code>US</country-code> <city>Tucson</city> <region>AZ</region> <postal-code>85730</postal-code> </buyer-shipping-address> <buyer-marketing-preferences> <email-allowed>true</email-allowed> </buyer-marketing-preferences> <order-total currency="USD">21.94</order-total> <fulfillment-order-state>NEW</fulfillment-order-state> <financial-order-state>REVIEWING</financial-order-state> </new-order-notification>
Thanks in advance for any assistance on this issue.
Adam
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