Error message: One or more of the products that...

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Over the weekend this error started happening. As a user, anytime you try to put something into our cart it comes up with this message. 

One or more of the products that you have selected cannot be added to the shopping cart. This is due to a limitation on the total number of different products that the shopping cart can support. Click here to view the products currently in your shopping cart. To add a new product, you will have to remove another one from the shopping cart. If you have any questions, please contact us.

When I go into the store to the admin menu, no errors are given and thinks the store is running perfectly. Our version is 3.51.

I saw a different post with a similiar problem, with the response being a global.asa file conflict. I double checked our server and we have no such file. Any help would be greatly appreciated.  

-DiveXtras

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
divextras Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15-November-2010 Location: Washington Status: Offline Points: 0	Post Options Post Reply Quote divextras Report Post Thanks(0) Quote Reply Topic: Error message: One or more of the products that... Posted: 15-November-2010 at 4:46pm
	Over the weekend this error started happening. As a user, anytime you try to put something into our cart it comes up with this message. One or more of the products that you have selected cannot be added to the shopping cart. This is due to a limitation on the total number of different products that the shopping cart can support. Click here to view the products currently in your shopping cart. To add a new product, you will have to remove another one from the shopping cart. If you have any questions, please contact us. When I go into the store to the admin menu, no errors are given and thinks the store is running perfectly. Our version is 3.51. I saw a different post with a similiar problem, with the response being a global.asa file conflict. I double checked our server and we have no such file. Any help would be greatly appreciated. -DiveXtras

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 15-November-2010 at 4:56pm
	Hi, Start with Settings > Store Settings;Order related settings. : http://wiki.earlyimpact.com/productcart/settings-ordering#order-related_settings There the maximum number of products a customer can order is set. I doubt very much that is actually the problem, but best to eliminate it first. Those settings are stored in a file rather than the DB (if I recall correctly) so it could be a file permissions issue - check the Help > Troubleshooting utility. Beyond that you are into troubleshooting : http://wiki.earlyimpact.com/how_to/show_raw_errors and if all else fails raise a support ticket :-)
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code