Affiliate Link not assigning order to affiliate

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   Hello,

I am trying to get the affiliate features working. Short story: I created an affiliate, created a test product, purchased it after using the affiliate link to get to my store, and the order is not associated with the affiliate (No affiliate information appears in the Other Details tab of the order).

Details:

affiliate link: http://www.pelleactivewear.com/store/pc/home.asp?idaffiliate=1

affiliate: account is active, all required fields are populated.

Affiliate settings page: 

Affiliate program is active:      Yes

Automatically approve affiliates:      No  

Default commission:      25 

Exclude wholesale customers:      Yes

Save Affiliate ID: Yes 

Enter the number of days after which the cookie expires: 365   

Max number of orders per customer: 1000      order(s) on which commissions will be earned

Test product: First I set the price to 0.00. Then I tried again after setting it to 0.04.

Test Customer: Belongs to a separate pricing level, but is NOT a wholesale customer.

Thank you for any help!

Owen

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owendf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04-February-2011 Status: Offline Points: 0	Post Options Post Reply Quote owendf Report Post Thanks(0) Quote Reply Topic: Affiliate Link not assigning order to affiliate Posted: 04-February-2011 at 10:59am
	Hello, I am trying to get the affiliate features working. Short story: I created an affiliate, created a test product, purchased it after using the affiliate link to get to my store, and the order is not associated with the affiliate (No affiliate information appears in the Other Details tab of the order). Details: affiliate link: http://www.pelleactivewear.com/store/pc/home.asp?idaffiliate=1 affiliate: account is active, all required fields are populated. Affiliate settings page: Affiliate program is active: Yes Automatically approve affiliates: No Default commission: 25 Exclude wholesale customers: Yes Save Affiliate ID: Yes Enter the number of days after which the cookie expires: 365 Max number of orders per customer: 1000 order(s) on which commissions will be earned Test product: First I set the price to 0.00. Then I tried again after setting it to 0.04. Test Customer: Belongs to a separate pricing level, but is NOT a wholesale customer. Thank you for any help! Owen

owendf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04-February-2011 Status: Offline Points: 0	Post Options Post Reply Quote owendf Report Post Thanks(0) Quote Reply Posted: 04-February-2011 at 1:20pm
	OK, I figured it out- an obvious error on my end but thought I would share so that other newbies might find an answer if they have the same problem. The key is to check to see if the id represented in the URL string matches the ID of the affiliate. In my case, I generated a link for "none", rather than for the affiliate. this is because the product cart control panel has more than one drop-down where you can specify the affiliate, and I had one correctly selected, but the wrong one. So, make sure you select the affiliate in the appropriate drop-down before creating the links.