Leaving Gateway page to OrderComplete

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   I use InternetSecure as my payment gateway. When a purchase is complete the customer has to click a button at the Gateway to return to my site, namely orderComplete.asp.
If the customer does not click the button I am still informed the order took place but I have to manually take it from the incomplete order list and update the status of the order. Until I do this the customer is never notified and to them it looks like the order never took place.

OK, so I've noticed more and more of these lately and when i did a test transaction and I clicked the button that takes me back to my site I get an Internet Security warning that the information is about to be passed over an unencrypted connection.

The page at the gateway where the button to be clicked is located on a secure page. Even if I set the return URL to be secure  I get the same error. Is this something that I need to talk with EI about?
It appears that the info box is stating that the information being sent back to orderComplete.asp is not encrypted and customers just leave at that point by clicking Cancel instead of Continue.
Any thoughts or help would be appreciated.
Thanks. 

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Rick_N Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 11-August-2006 Location: Canada Status: Offline Points: 0	Post Options Post Reply Quote Rick_N Report Post Thanks(0) Quote Reply Topic: Leaving Gateway page to OrderComplete Posted: 11-February-2012 at 5:46pm
	I use InternetSecure as my payment gateway. When a purchase is complete the customer has to click a button at the Gateway to return to my site, namely orderComplete.asp. If the customer does not click the button I am still informed the order took place but I have to manually take it from the incomplete order list and update the status of the order. Until I do this the customer is never notified and to them it looks like the order never took place. OK, so I've noticed more and more of these lately and when i did a test transaction and I clicked the button that takes me back to my site I get an Internet Security warning that the information is about to be passed over an unencrypted connection. The page at the gateway where the button to be clicked is located on a secure page. Even if I set the return URL to be secure I get the same error. Is this something that I need to talk with EI about? It appears that the info box is stating that the information being sent back to orderComplete.asp is not encrypted and customers just leave at that point by clicking Cancel instead of Continue. Any thoughts or help would be appreciated. Thanks.
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Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 13-February-2012 at 5:30pm
	Hi Rick, You're on the right track here: The issue is that when clicking through to come back to the store, the user is switching from HTTPS to HTTP. I think this should do the trick for you: In /pc/gwIntSecure.asp find the following block of code: <% pcStrReturnCGIURL=replace((scStoreURL&"/"&scPcFolder&"/pc/gwIntSecure.asp"),"//","/") pcStrReturnCGIURL=replace(pcStrReturnCGIURL,"http:/","http://") pcStrReturnCGIURL=replace(pcStrReturnCGIURL,"https:/","https://") %> Change that to: <% pcStrReturnCGIURL=replace((scStoreURL&"/"&scPcFolder&"/pc/gwIntSecure.asp"),"//","/") pcStrReturnCGIURL=replace(pcStrReturnCGIURL,"http:/","https://") pcStrReturnCGIURL=replace(pcStrReturnCGIURL,"https:/","https://") %>

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 13-February-2012 at 5:31pm
	Oh -- I should say that this assumes you actually have an SSL certificate for your site so that it will resolve under HTTPS. If not, then you should get one.