Problem with XML export

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   Hello, we have a problem with xml in our ProductCart v 4.1.s SP1 

when we try to export products from the menù "REPORT, XML TOOLS MANAGER, EXPORT PRODUCT" we get the following error

"The server’s XML export component is not responding. Please click the back button, wait 10 seconds, and try again. If you have already setup you’re XML Tools Partner per the instructions in the user guide, and you continue to receive this message, you should read our troubleshooting tips. If you have not setup your XML Tools Partner then you must download the XML Tools Guide and follow the setup instructions."

has anyone had this problem?
Can you help?

thanks
Roberto

Edited by erregi - 29-September-2011 at 4:25am

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erregi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29-September-2011 Status: Offline Points: 0	Post Options Post Reply Quote erregi Report Post Thanks(0) Quote Reply Topic: Problem with XML export Posted: 29-September-2011 at 4:04am
	Hello, we have a problem with xml in our ProductCart v 4.1.s SP1 when we try to export products from the menù "REPORT, XML TOOLS MANAGER, EXPORT PRODUCT" we get the following error "The server’s XML export component is not responding. Please click the back button, wait 10 seconds, and try again. If you have already setup you’re XML Tools Partner per the instructions in the user guide, and you continue to receive this message, you should read our troubleshooting tips. If you have not setup your XML Tools Partner then you must download the XML Tools Guide and follow the setup instructions." has anyone had this problem? Can you help? thanks Roberto Edited by erregi - 29-September-2011 at 4:25am

erregi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29-September-2011 Status: Offline Points: 0	Post Options Post Reply Quote erregi Report Post Thanks(0) Quote Reply Posted: 29-September-2011 at 11:03am
	Someone can help me with importing xml?

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 01-October-2011 at 7:06am
	Hi Roberto, Have you been through the troubleshooting tips ?
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

erregi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29-September-2011 Status: Offline Points: 0	Post Options Post Reply Quote erregi Report Post Thanks(0) Quote Reply Posted: 09-October-2011 at 9:20am
	I have not found an answer to my problem. Can you help me? Roberto