Cross - Selling.

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hmm, I think I must have an issue with my store then because that isn't true in my case. 

I just went back to test it and it didn't work on my 3.51BA version.  

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
M Robles Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 13-July-2006 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote M Robles Report Post Thanks(0) Quote Reply Topic: Cross - Selling. Posted: 01-October-2009 at 5:07pm
	Hmm, I think I must have an issue with my store then because that isn't true in my case. I just went back to test it and it didn't work on my 3.51BA version.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 29-September-2009 at 4:23am
	Cross-selling works just fine for BTO products. However, cross selling items are shown on the product details page: so if you have BTO setup to skip the product details page, they will not be shown as the configuration page will immediately be loaded. Cross-selling relationships are not displayed on the configuration page for a variety of technical and user interface issues.
	The ProductCart Team Home of ProductCart shopping cart software

M Robles Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 13-July-2006 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote M Robles Report Post Thanks(0) Quote Reply Posted: 25-September-2009 at 3:59pm
	Any input from EI on this? For me this would be great tool to use with my large number of BTO products.

cmason Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 18-June-2008 Status: Offline Points: 0	Post Options Post Reply Quote cmason Report Post Thanks(0) Quote Reply Posted: 01-September-2009 at 1:43pm
	Thank you for resurfacing this issue. It seems like there are multiple scenarios where BTO products just aren't as rich, display and functionality, as standard products.

M Robles Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 13-July-2006 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote M Robles Report Post Thanks(0) Quote Reply Posted: 01-September-2009 at 12:20pm
	I hope EI continues to investigate this issue. At the minimum it would be great if the basic function of cross selling could be implemented on BTO products. The "may we also suggest..." function should be the minimum feature, and as it is now the cross selling relationship is ignored completely.

cmason Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 18-June-2008 Status: Offline Points: 0	Post Options Post Reply Quote cmason Report Post Thanks(0) Quote Reply Posted: 29-December-2008 at 8:35pm
	Thank you. It seems that in V2.76 it was just a simple display of related products and that w/b fine. I wondered during the V3.12 implementation how often someone would add a product to the cart w/o looking at it's details. I noticed I never add Amazon bundles or "suggested" products w/o giving them a detailed look over first. I'm kinda thinking out loud but I don't think there'd be a big performance hit if it was something like "If Add to Cart" is available then do this - followed by current code. If not, then do simple cross sell. Variable for button showing is already calculated so doing simple cross sell would require less resources than all the calculations occurring now. Not important if bundles don't show, but it would be nice to be able to request a quote for multiple quantity bundle. Meanwhile I've customized a solution because this is going to be a quote only situation and added bidirectional lookup so that if A has cross sell B, then B has cross sell A.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 29-December-2008 at 7:49pm
	We will review whether the relationship between "ability to purchase" and "displaying cross-selling items" can be changed without negatively affecting performance. As always, there are technical reasons why things are handled the way the are. If a product cannot be purchased, then an item cannot be a "required accessory" (check-box is shown) or a bundle (there is no bundle to purchase). If the logic needs to be moved from the page to the cross-sold item level, performance is affected.
	The ProductCart Team Home of ProductCart shopping cart software

cmason Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 18-June-2008 Status: Offline Points: 0	Post Options Post Reply Quote cmason Report Post Thanks(0) Quote Reply Posted: 27-December-2008 at 3:14pm
	I'm confused. Bundles are just one type of cross sells. Granted not showing them when there's no "Add to Cart" button kinda makes sense but in a Quote Only store they should still be displayed. What are referred to in some places as "Accessories" ("Not a Bundle" in CP) should still show no matter what the state of the store or customer. Otherwise, how will you attract notice for associated products, especially standard associated products?

DTyler Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12-December-2008 Status: Offline Points: 0	Post Options Post Reply Quote DTyler Report Post Thanks(0) Quote Reply Posted: 27-December-2008 at 2:19pm
	Well, now that I think about it, the code could be modified to allow bundled items, but instead of just taking you to the cart summary, it could redirect you to reconfigureprd.asp instead. Or, when you click on the 'configure' button, it could direct you to a new category with bundled items. Or, you could use javascript to create a hidden div with the css code display:none, find the <---include---> code snippet that allows you to display specials and best sellers anywhere on the page, make your bundled item a 'special item', stick the code in the hidden div and then create a button to change the state of your hidden div from display:none to display:block. An automatically applied coupon could be set up in the control panel under 'marketing'. First two solutions might be a bit dodgy, but the last would work like a charm, if you don't mind the thankless job of coding it all....On a previous site, I had used a similar method to create a page 2 and page 3 on a custom computer configurator. But it seems like it would be easier and more effective to create a coupon instead and link to that.
	Las Vegas Photographers of DTyler Photography -http://www.dtyler-photography.com

DTyler Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12-December-2008 Status: Offline Points: 0	Post Options Post Reply Quote DTyler Report Post Thanks(0) Quote Reply Posted: 27-December-2008 at 2:09pm
	The problem is that if you bundle together two products that have options, there wouldn't be an easy way of configuring those options - the bundled items would just go right in the cart and 98% of customers would not see or ignore the "configure items" link in the cart summary.
	Las Vegas Photographers of DTyler Photography -http://www.dtyler-photography.com