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Product User Guide

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joedomek View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote joedomek Quote  Post ReplyReply Direct Link To This Post Topic: Product User Guide
    Posted: 05-February-2010 at 2:35pm
Why can't I download and print out the most recent version of Product Cart's User Guide? I don't want to have to click back and forth from one topic to another, and I would like to have a piece of paper that I can make notes on...
 
I am shocked this is not availabe, or at least visible that I can find a PDF or something I can download and print out!
 
Anyone know where there is a PDF of the user guide?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 05-February-2010 at 3:02pm
We understand your position. We used to maintain a set of very large PDF User Guides, but the reality is that updating a 500+ page document was inefficient, time consuming, and ultimately counter-productive as it led to constantly outdated documentation.

There are certainly pros and cons with both approaches, but a WIKI-based documentation allows Early Impact and the rest of the ProductCart community to contribute to documents that are constantly updated, improved, and expanded. The WIKI is updated literally every day. This would simply be impossible if we were still using a PDF User Guide.

Among the benefits of using a WIKI, for example, there is the ability for you to "subscribe" to changes to specific areas of the documentation that are particularly important to you so that you can be notified when those sections are updated.

There are many other benefits of using a WIKI, from how information is indexed by search engines (and therefore easier for you to locate), to the reduced environmental impact of not printing out 500+ pages of documentation :-)

We hope this helps understand the rationale behind the decision.
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 05-February-2010 at 3:04pm
Back in the days when the documentation was a PDF it never got updated and it reached a point of being almost useless. 
 
Introduction of the WIKI for the user guide is one of the best things EI has done.  They and others, myself included, regularly update the WIKI in order to continue improving the information presented.
 
Sorry you are shocked.  No PDF guide exists. 
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joedomek View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote joedomek Quote  Post ReplyReply Direct Link To This Post Posted: 05-February-2010 at 3:45pm
Thanks for all the feedback... I am not gonna disagree that the digital format in WIKI is the way to go to keep it fresh. Especially in this digital age!
 
The only bummer is that I would like to be able to just print it all out at once, no matter if it's 40 pages or 900. I like that physical copy to go through and make notes on as it pertains to my store.
 
The WIKI format is deffinitely good for quick reference, but for new users to go through it all, it's easy to get lost in the cyber manual and a lot of clicking, vs just following the pages.
 
Wishful thinking... That's all. Oh well, back to the matrix of manuals...
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