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steverguy View Drop Down
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Groupie


Joined: 05-April-2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote steverguy Quote  Post ReplyReply Direct Link To This Post Topic: Default Payment Type
    Posted: 18-March-2010 at 12:51pm

When a user checks out in my ProductCart v4 store, there is no payment option selected by default.  If the user continues, they can bypass choosing a payment option.  They then see a message: "Your order cannot be placed due to security reasons.  Please try again", if they choose a payment option, no error appears.

To resolve the issue, it would be nice if one of the two payment options we have would be preselected.  I'm not sure why it's not set up that way (possibly something i did, but i dunno) - anyways, anyone have any insight regarding how to solve this issue?
 
Thanks for your help!
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ProductCart Team

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 19-March-2010 at 4:04am
We can't replicate this issue, and have no reports of this behavior from other users.

The first payment option - as per the "Order Payment Options" setting set in the Control Panel - is indeed pre-selected by default.

This is true both during a new customer checkout and with an existing customer checking out.

What version of ProductCart are you using exactly?
Can you replicate the problem on any of our demo stores?
The ProductCart Team

Home of ProductCart shopping cart software
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