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Support Ticket Plan

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Brett View Drop Down
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Joined: 22-April-2008
Location: Phoenix, AZ
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brett Quote  Post ReplyReply Direct Link To This Post Topic: Support Ticket Plan
    Posted: 10-July-2010 at 3:10pm
I pay for the yearly support ticket plan. I've submitted a few tickets. I recently submitted one, but my account still says I've submitted zero tickets. When submitting a ticket, I'm emailed a simple confirmation, but the email does not copy my ticket. Unless I copy paste all tickets and file on my computer, there's no way for me to review my original ticket.
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Hamish View Drop Down
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Joined: 12-October-2006
Location: United Kingdom
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 10-July-2010 at 5:53pm
Hi Brett, You will get the original text back in our reply - & we always reply :-) 
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