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USPS changes in May 2007

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raster_g View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raster_g Quote  Post ReplyReply Direct Link To This Post Posted: 11-September-2007 at 5:10pm

Any update on the projected Version 3.1 release date?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt Quote  Post ReplyReply Direct Link To This Post Posted: 11-September-2007 at 5:15pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amgqmp1 Quote  Post ReplyReply Direct Link To This Post Posted: 08-October-2007 at 1:06pm

Will there be a release for 2.76?

I'm jammed on upgrading to v3 (even though I've purchased it), and, I really need this to work again.  It's costing me money every time someone needs something shipped to Canada...and, I'm sure it's costing me business when the only shipping rate they see is UPS (which is insanely expensive).

I've been trying to go through support, but, they don't seem to be aware of this issue.  Further, I haven't had an e-mail response to my last two e-mails.

Please let me know how I can proceed.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 08-October-2007 at 2:28pm

It sounds like you are referring to the issue that surfaced back in May where USPS made changes that affected the display of International rates.  If so, you can download a patch from the following page:

http://www.earlyimpact.com/productcart/support/archive.asp

Specifically, see the section:

U.S. Postal Service International Rates change in product names.

On May 14, 2007 USPS implemented many shipping changes. One of those changes was to restructure International Mail prices and along with that change were updates in the International product names. We have updated the necessary files so that you are able to return rates for international shipments via USPS.

Here is the specific Zip file that contains a fix for v2.76 stores:

http://www.earlyimpact.com/temp/justin/USPS_Updates_v276-v30 51_051507.zip

Let us know if that does not resolve your problem.

The ProductCart Team

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Post Options Post Options   Thanks (0) Thanks(0)   Quote amgqmp1 Quote  Post ReplyReply Direct Link To This Post Posted: 08-October-2007 at 3:24pm

The ZIP file posted was exactly what I needed, thank you!

I'm not sure why the support group didn't get my e-mail responses.  I know how tricky that can be with the amount of spam we all deal with these days.

Thanks for getting our shop back into the international shipping business!

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