I want to disable the guest checkout!

Hi Desiree,

This is currently not an option and changing the behavior will require some careful code editing.

The reason why this was not setup as an option is that the requests for the addition of a true guest checkout mechanism were so overwhelmingly "for" the feature that we decided to make it a default behavior.

We will reconsider this for a future release.

As for your current issues: you can switch the account type "on behalf of the customer": log in to review the customer's order using the unique Order Code and customer's e-mail address, then use the feature at the bottom of the order details page to convert to a registered account. You can use a temporary password for that purpose.

If you decide to go this route, you should add this to your Web site's "Terms & Conditions" so that it is documented why you take that step and what the consequences are (really, there are none other than the fact that you are creating a temporary password for the customer). Of course, you should also let the customer know, and provide him/her with the temporary password.

We hope this makes sense.

We also are having problems with customers not being able to check their order status for physical products or not being able to get logged back in to download their digital products when they check out without registering a password. Most of it is "user error", people just not paying attention and closely following the instructions. But we can't just tell the customers "you're not smart enough to understand and follow directions."

We have just released a mod for v4 which eliminates the option for a customer to check out as a guest.

Hi Cindy,

Hi Nigel,
     The ability to disable the guest checkout is on our priority list for the next version of ProductCart.