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int. shipping calc failing
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Casey_ULA View Drop Down
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Joined: 10-July-2009
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    Posted: 19-February-2010 at 4:16pm
Hello

->Starting 1/10/2010 USPS International Express has been giving an error for calculating shipping cost, any ideas? This was after 6 months of ProductCart v3.51 returning no error with international orders. Last recorded international order that functioned through ProC was 01/ 03 /10.

 Now ProC displays at checkout …. :

"We were not able to calculate shipping rates for your order at this time. If you continue the checkout process, we will contact you after we receive your order to discuss shipping options with you. Shipping charges will be added to your order at that time."

Or ProC display Estimated Shipping Charges

“Service Type     Delivery Time     Rate
No shipping rates were returned for your order. The shipping provider's server may be unavailable at this time. Please try again in a few minutes. If the problem persists, please contact the store administrator.”

-> A phone call to USPS tech and they report no changes… saying it is a product cart error?


Suggestions?


Casey [at] ula-equipment.com
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katharina View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 19-February-2010 at 4:25pm
There is a patch out.
http://www.earlyimpact.com/productcart/support/index.asp#updates
Katharina
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amgqmp1 View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote amgqmp1 Quote  Post ReplyReply Direct Link To This Post Posted: 22-February-2010 at 12:45pm
Originally posted by katharina katharina wrote:

There is a patch out.
http://www.earlyimpact.com/productcart/support/index.asp#updates


Is that patch be applicable to all v4 carts?  I just moved to v4 within the last week, and thus I'm not sure if the update to v4 I just downloaded is inclusive of this fix or not.
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katharina View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 22-February-2010 at 12:49pm
Early Impact can answer this one.  I'm just a user and the update fixed the international rate problem on my site.  It was only one file, so it didn't even take long to do.  You can download the file and compared it, or just upload and see.  Just keep a copy of the original file.  
Katharina
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