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Multiple Cancellation Notice Options

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ledfish View Drop Down
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    Posted: 27-October-2005 at 9:09pm

We often cancel orders for various reasons. For example, customer requested it, the credit card was declined etc.

IT would be nice when cancelling an order to be able to select from a couple of pre-canned messages.

 

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GB IT Solutions View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GB IT Solutions Quote  Post ReplyReply Direct Link To This Post Posted: 28-October-2005 at 5:32am
Using a bit of javascript you could create yourself a list of pre-canned messages.
Here is what I picture...

A drop down list box sits above the Administrator Comments box in the backend.
It contains a list of phrases - could even be in sections - when you use the drop down you have a bit of javascript that says onChange put this message into the text area below.

To give you an idea I have created an example using basic buttons...
http://www.gbitsolutions.co.uk/pcart/buttextarea.htm




Edited by GB IT Solutions - 28-October-2005 at 5:46am
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cptkoi View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cptkoi Quote  Post ReplyReply Direct Link To This Post Posted: 30-October-2005 at 3:10am

Hi

Great tip the only dilema for those of us less web web design savvy is what happens when we mod the package and then an upgrade comes along ........

Far easier if its a feature thats added by the vendor.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote GB IT Solutions Quote  Post ReplyReply Direct Link To This Post Posted: 01-November-2005 at 10:52am

Yes, I agree. But who knows maybe the PC team will think about creating a new table in the DB that contains these canned expressions. They will then form the drop-down list.

It is only by people requesting new features and others agreeing they are a good idea that things will get added. Things may even get added quicker if someone is willing to offer up code that they have already written in their custom backend.

It would benefit them aswell, as when a new version comes out they don't have to hack the code again.

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