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New PC add-on: Quick Order Entry

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katharina View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 11:03am
Man you were working late last night, looking at your posting time.  This one must have bugged you.  I know the feeling.  I usually solve my stuff in sleep dreaming up solutions.  An odd thing, but always worked for me. ;-)

There is a two part to it.  One is clicking on the products list to the left, the other is manually entering the sku.  Both act differently.  I like the way it acts when you manually enter the sku, by offering a link to click on.  It is just not as apparent why to click there.  The wording needs to get changed to click here for product options.  It is nice that it takes you to the product page, but not so nice that it takes you to the viewcart page.  Especially after you have added several items to the quick order page.  There it depends on its location and how it acts from there.  I've done different way and it kind of interferes and can be confusing to the shopper.  My suggestion is the link with the popup page, but instead of going to the viewcart come back to the quick order page.   Then the bahavior would be more in tune with the rest, like for quantity etc.  This also allows the customer to finish its quick order before going to checkout.
Katharina
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 11:31am
Yep, working late is not something unfamilliar in this business. 
 
I understand that the two methods works a bit differently (ultimately having the same effect), and perhaps altering the code so that the click on the left causes the same visual result would make that more consistent (in appearance), but it will also add a click to the process.  Do you see the additional click as an acceptable price for introducing that level of consistency?
 
Not sure if you noticed but if you hover over the link in the text at the top of the page (See here for additional instructions) you will note that a tooltip appears - and informs the user that the new window will appear.  The prompt to read that text could be made more clear in one's site implementation.
 
BTW, we are already talking about Hamish's suggestion that instead of redirecting to viewcart.asp that we simply close the window.  I have a couple concerns in that regard but we'll see what can be pulled off.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 11:47am
I think I like the input from Hamish, its right along my alley.  I know it always a good idea to avoid pop ups, but in this case it makes sense.  I don't think that customers will look for the instruction page.  I personally almost never do, unless there is a problem.  BTW I like the way it handles incorrect sku input, what about out of stock items that do not allow back ordering?  My partner also had an idea about the minimum order thing.  He has seen on other sites where it automatically put in the minimum with a message behind it.  Something to think about, plus it makes entering items faster because it cuts back on validation at the submitting point.  As I've said before I've been on sites where it validates each line before you can continue adding line items.  This will then eliminate checking at the submit button part.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 12:16pm
Hi Greg, I've had another idea about configurable products - How about showing them after they have been added on your quick order page, as text fields (Not editable) - perhaps listed as "Additional items in the cart" - Or perhaps easier may be just a message to indicate the product has been added to the cart OK - perhaps a variation on your add to cart mod :-)   
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katharina View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 12:31pm
Hamish, do you think the customer knows the difference between the quick order form and the cart.  I think most will, but I always worry about the few dummies out there.  They can sometimes we a pain and you wonder if the world is full of them.  I personally think PC is simple and easy to use, less confusing then amazon, until I get another one of those customers.   I guess they just stick out.  Ouch  At least they have money to spend.  Tongue  (cute faces). 
Anyway good idea with the text.  I think Greg will be done with the add-on by Monday, they way it is going right now.  I still have to update to the newest version of PC, have to do taxes, and I'm on Jury Duty in February.  So much work, not enough time.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 12:33pm
Going back to the pop up for product options.  Is it possible to just have to pop up the options for selection and not the entire product page? 
Katharina
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 12:56pm
I guess the answer comes in two parts.   The first is that technically, sure, anything obviously is possible. The second is justifying such development, because there is potentially more than just "product options" to deal with. 
 
There are custom input fields, BTO products, Apparel products and other data conditions that would result in an item being not selectable from this page or viewcategories.asp for that matter.
 
I largely based this feature on the category page format "M" multiple add to cart.  In the same instances that one is required to leave that page and purchase the item from the detail page (see http://pc3x.demos.greybearddesign.com/pc312standardqo/pc/viewCategories.asp?idCategory=4 for such an instance), I require the purchase to be made from the product detail page.
 
So if what you ask were to be performed, one is potentially re-implementing the product page - just in a 4th layout beyond O, L or C - "original", "image left" and "image center".  Is there value in a page that appears in a popup with no description, no product image, but all the other functionality?  Dunno...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2009 at 1:08pm
Very good point. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 07-February-2009 at 4:53pm
QuickOrder now features an admin setting that allows the merchant to select between a dynamic or a static (pre-generated, like the existing category navigation) category/product listing.
 
One issue that was raised above was that of how to handle SKUs that require product options, and were manually entered instead of being selected from the AJAX product listing.  This has been addressed and the approach we took may be observed by entering "sku8" in this demo or "2503" in http://www.tastefulgarden.com/store/pc/quickorder.asp
 
We continue to encourage feedback from interested merchants.
 
 
 


Edited by Greg Dinger - 08-February-2009 at 10:38pm
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