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abyss
Newbie Joined: 28-May-2007 Location: Australia Status: Offline Points: 0 |
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Posted: 12-March-2008 at 5:45pm |
My customers are getting confused with the next buttons and click it instead of send to cart. How do I get rid of the next and previous buttons?
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Peter
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Peter,
Do you mean those for "Next Product" and "Previous Product" ? I don't see how they could be confused by those - get brighter customers :-) Seriously though, I would consider amending the graphic for the "Next" button to have text that better describes what it does - that avoids amending the ASP code which has an ongoing maintenance overhead. If that's not what you want/need please provide a link to the offending page & I'll take a look. |
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Peter,
If you do want to get rid of them the routine that generates them is pcs_NextButtons which resides in viewPrdCode. The routine is (at least in my copy of V311) only called from two other files : viewprdC and viewprdL and the code you need to comment out is as follows :- <!-- Start Back and Next Buttons --> <%pcs_NextButtons%> <!-- End Back and Next Buttons --> |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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To expand on Hamish's post, you want to insert a ' in the statement below. That will prevent pcs_NextButtons from being executed. <!-- Start Back and Next Buttons --> |
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Good point Greg!
I do that - I always use an identifying word in the comment - in our case our company name, to make searching for the change very easy. Another thing I do is take a copy of the original file and rename it with the version name on the front - e.g. viewPrd.asp would have an unmodified copy saved as V311_viewPrd.asp - that allows me to compare the two files to definitively see what I changed, as well as making it very easy to get a list of files that I've updated. I'm just investigating the use of SubVersion as well to track changes. |
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abyss
Newbie Joined: 28-May-2007 Location: Australia Status: Offline Points: 0 |
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Hi Thanks for that. The particular page or group of pages are at http://www.abyss.com.au/productcart/pc/Lessons-Saturday-Sund ay-91p2715.htm We have had about a dozen phone all from people clicking the "Next Item" button and getting confused (instead of add to cart button). If we have had that many I wonder how many have not rang and just abondoned the process. I wonder how many customers i am loosing that way. With the Commneting out <!-- Start Back and Next Buttons -->
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Peter
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi,
The key in commenting out the line is the ' (single quote - as done in Greg's post. |
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Peter,
Looking at your site I would say the Next Item and Previous Item are useful for, say, comparing all the different regulators etc. I think a better option may be to change the graphic for "Add to Cart" - I would make it bigger and brighter to get the customers to focus in on that as the main option to choose. Also - is "Add to Cart" the correct wording for the Australian market - perhaps chaging the wording would help. This was you can leave the buttons where they are (less customisation) and guide customers eyes and fingers to the correct place. |
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abyss
Newbie Joined: 28-May-2007 Location: Australia Status: Offline Points: 0 |
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Thanks Guys, I have put a bright red button on to the site, I will see how it gose! I wonder how many customers I lost because the "next item"button confuses them.
Peter |
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Peter
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Peter,
I think that will do the job -even those with the narcs should hit the right button now ! |
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