Using ProductCart - Operators placing phone orders

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Operators placing phone orders

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1064
Printed Date: 22-November-2024 at 9:49pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Operators placing phone orders

Posted By: desquinn
Subject: Operators placing phone orders
Date Posted: 03-September-2007 at 4:48pm

Hi,

I have a client that wants to be able to place phone orders for clients but would prefer for the customer not to be able to do it themselves. They do have a payment gateway in place for the majority of orders but while they want to be able to take phone orders through the system they do not want to advertise it to clients.

is there a way for the operators to place an order on behalf of a user using a manual payment gateway without this gateway being available to the general customers on the front end. They hada "pay by phone" option available globally but they felt it was being used too much by customers so the still want the funtionality for operators but not for customers.

I hope that is clear enough.

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Des

Replies:

Posted By: desquinn
Date Posted: 12-September-2007 at 9:38am

they say necessity is the mother of invention :)

I have managed to get this done by passing a query string through from the admin section along with the place order URL. This then gets created as a session variable and then picked up when you get to the payment choices.

A special Admin option is hidden to all apart from those that are placing orders from the backend.

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Des