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Shipment Completed E-Mail

Printed From: ProductCart E-Commerce Solutions
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Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1133
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Topic: Shipment Completed E-Mail
Posted By: Jackalope
Subject: Shipment Completed E-Mail
Date Posted: 27-September-2007 at 9:33pm

I'm trying to figure out why when using the UPS Online tools within PC and completing a shipment, that the Shipment Completed e-mail that is sent to the customer doesn't look anything like what I have entered into the Additional Copy for "Order Shipped" E-mail within the control panel. Is there another place I can go to modify the Shipment Completed e-mail? If I have missed this in the user guide, please forgive me.

Thanks in advance.




Replies:
Posted By: ProductCart
Date Posted: 01-October-2007 at 5:56pm

Some of the text strings used in the shipping messages are contained in "includes/languages_ship.asp". Are those the strings that you were looking for?



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Posted By: Jackalope
Date Posted: 02-October-2007 at 2:53pm

I'll have a look at the languages_ship.asp file when I'm back at the office. I just remember that in the Control Panel, Settings -> E-Mail Settings there is the section for Additional Copy for "Order Shipped" E-mail:. I pretty much left the information the way it was set originally, and shipped an item to a relative. I took a look at the e-mail that was sent to them when the order was shipped and what they received in the actual e-mail was different than what is currently typed in the "Additional Copy for "Order Shipped" E-mail:" section.

Like I said, I'll take a closer look at the .asp file mentioned later today.

Thanks again.



Posted By: scarlettscloset
Date Posted: 05-March-2008 at 6:42pm
I previously customized a message for "order shipped." I have pored through both languages.asp files and cannot for the life of me find it again. Is there another place to customize shipping completed messages. There's a dang typo in it!




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Scarlett


Posted By: Greg Dinger
Date Posted: 05-March-2008 at 7:08pm

Have you looked at languages_ship.asp and languagesCP.asp ?



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Posted By: scarlettscloset
Date Posted: 05-March-2008 at 7:23pm
Hi Greg. I looked in all of the languages files. Several times. 

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Scarlett


Posted By: scarlettscloset
Date Posted: 06-March-2008 at 10:50am
Found it. 

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Scarlett



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