Using ProductCart - Multiple order confirmations sent

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Multiple order confirmations sent

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1202
Printed Date: 23-November-2024 at 6:10am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Multiple order confirmations sent

Posted By: bottomlineusa
Subject: Multiple order confirmations sent
Date Posted: 27-October-2007 at 10:57am

Hi, I just experienced, for the first time, receiving SIX order notifications by email for the same order from a customer. This never happened before and I haven't changed any settings in ProductCart.

Anyone have any idea why this happened, what I can check, and how to prevent this in the future? I don't know if the customer recieved multiple order confirmations or not. I assume so since I did.

Thank you!