Is there a way to change the names (or add to the list) of order statuses? A lot of the products that we sell are made to order. On our current site we have a status called "Waiting for pieces on order" which lets the customer know that our suppliers are working on their order. So an order goes from "Pending" to "Processing" and then to either "Shipped" (if items are in stock) or "Waiting for pieces on order" (if the pieces have to be made). Any ideas?

     -Drew

Yep,

We added an "On Order" to the list and created a color to show this order was on order.

We did this a couple of months ago, so I might be missing a step or 2.

Folder pcadmin

File: OrdDetails.asp

Line 744  if os="13" then os="On Order"

Line 2771  if ((porderStatus="3") or (porderStatus="8") or (porderStatus="13")) and (porderStatus<>"7") then %>

Line 2984 add <option value="13">On Order</option>

File resultsAdvancedAll.asp

Line 252 <td><img src="images/blackdot.gif" width="14" height="10"> On Order </td>

Line 391 case "13" response.write "<img src=""images/blackdot.gif"" alt=""On Order"">"

Line 586 <option value="13" <%if OType="13" then%>selected<%end if%>>On Order</option>

Folder: pc

File:CustViewPast.asp

Line 1544      <% if int(pOrderStatus)=13 then %>
      <tr> <br>
       <td><p> ;<b>Order Status : On Order With Supplier</b></p></td>
      </tr>

Should do the trick. As mentioned I might have missed something. But im sure you get the basic jist of what im trying to do...

Rob

Rob,

Thanks so much! I am going to work on this, I'll let you know if we have any problems but looks great!

   -Drew

Hi Drew

No Problemo

Ultimately, having an ETA date in there as well, would be good for the client to know when his order is due. 

Rob

Things were not exactly in the same lines but I think I was able to do it. Do you know, is there a way to bulk update orders from one status to another? Our order processing process goes like this...

1) Order is pending after it has been placed and funds are authorized.

2) Orders are moved to "Processed" when we print the receipts out for the day (during this time we are looking to see if items are in stock).

3) At the end of the day we have a custom script that bulk charges and updates the orders that have shipped to "Shipped" (we scan in order bar codes to do this).

4) Finally, I need a way to pull up orders that still have status "Processed" (these are orders that we did not have items in stock for--the ones that we did have items in stock for now have status "Shipped") and update them all to "On Order".

Any ideas? Thanks for your help!

    -Drew