Customizing ProductCart - Disabling "Order Confirmation" e-mail

Print Page | Close Window

Disabling "Order Confirmation" e-mail

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Customizing ProductCart
Forum Description: Exchange messages with other users that are customizing ProductCart.
URL: https://forum.productcart.com/forum_posts.asp?TID=1326
Printed Date: 22-April-2025 at 7:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Disabling "Order Confirmation" e-mail

Posted By: Bory
Subject: Disabling "Order Confirmation" e-mail
Date Posted: 22-January-2008 at 11:42am

Does anyone know how to disable the "order confirmation" email from being sent out to customers? We would just like the "order received" and "order shipped" to get sent out only.

Replies:

Posted By: sdalan
Date Posted: 22-January-2008 at 5:01pm

If I understand things correctly, if you set the payment option to automatically put orders into "Processed" status, then only that email is sent and the next status is typically "Shipped". If the goal is two messages, not three, that I think is the simplest way to go. The message sent in this scenario is the order confirmation (or processed message).

To do what you describe, perhaps you can edit inc_processorder.asp to remove...

I have no idea if that include does other things. Another approach might be to still include "sendmailCustomerProcessed.asp" but comment out the actual SENDMAIL call.

Good luck!