Using ProductCart - HTML emails to customers

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HTML emails to customers

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1494
Printed Date: 07-October-2024 at 3:25am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: HTML emails to customers

Posted By: geoff
Subject: HTML emails to customers
Date Posted: 02-April-2008 at 10:30am

I was wondering if anyone had implemented using HTML email notification to customers. If so could you provide any recommendations or tips?

Thanks

Replies:

Posted By: Greg Dinger
Date Posted: 02-April-2008 at 11:15am

Geoff,

I created a modification of the Drop Ship Purchase Order so that it sends a HTML e-mail:
http://www.greybearddesign.com/productcart/html-dropship-po/ - http://www.greybearddesign.com/productcart/html-dropship-po/

When preparing to send the message, I had to set this variable which the sendmail.asp script will know to send the message in HTML mode.

session("News_MsgType") = "1"

Once I had overridden this value, I discovered the need to reset it or I caused other problems on unrelated scripts (order confirmation). So you have to grab the value and save that setting, override and use the new setting, then reset it.

That gets you to the point where the e-mail can be sent in HTML mode. As for the actual formatting of such a message, I suspect this is beyond the scope of what could be done in the forum. It's going to take digging into the current code, as I did for the PO mod, and improvise.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: cmason
Date Posted: 21-July-2008 at 6:31pm

I was just looking for the same thing because of the way the customer's order confirmation email doesn't line up very well. 3 years ago that was fine because a lot of businesses blocked HTML email but I doubt that's true anymore.

I'm thinking it might be possible to include the print version of the order after making sure the logo graphic has the full path embedded. Has anyone tried this? If you have, what gotchas did you experience?