Using ProductCart - Strange issues on our checkout page

Print Page | Close Window

Strange issues on our checkout page

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1511
Printed Date: 06-October-2024 at 9:21pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Strange issues on our checkout page

Posted By: hlwilson3rd
Subject: Strange issues on our checkout page
Date Posted: 08-April-2008 at 1:28pm

We're having a strange issue that I feel has to do with the cRec.asp file. It occurs on the viewcart.asp page. When you try to change the quantity and then hit the recalculate button, it returns an error saying that "Items options not available."
It gets stranger...
If you increase the quantity to a level that exceeds stock, it returns the proper stock exceeded message. So it is recalculating, it's just not returning a value to the cart.

Any ideas on this one?

Thanks in advance,
H.L.

Replies:

Posted By: Hamish
Date Posted: 08-April-2008 at 1:32pm

Hi,
I suggest raising a ticket with EA for this issue.