Using ProductCart - Why Are Images Being Truncated or Cropped

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Why Are Images Being Truncated or Cropped

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1587
Printed Date: 26-June-2024 at 6:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Why Are Images Being Truncated or Cropped

Posted By: pringlezimring
Subject: Why Are Images Being Truncated or Cropped
Date Posted: 03-May-2008 at 8:35pm

Hello -

I used Photoshop to batch resize by product images. I then uploaded them all by FTP. I am now proofing my site since I hope to launch soon. I have numerous SKUs that have 2-4 product images. When I click on one of those images and a window pops up to see all of them enlarged, some are truncated. Or perhaps the window just doesn't open all the way, BUT I can not resize it. The bottom of the pictures is cut off. I even tried to change the size of that detailed image from 450, to 400 and 350 px when resizing. It doesn't matter. That new window doesn't show me the full size on the jpeg.

In addition, if I upload images for one product at a time using PC image resizer tol, I believe this "cropping" happens as well.

To be clear, this does not happen all the time, but I have enough to fix before I consider launching this new website.

Any thoughts? Do I have to go back and reupload all again? If so, what do I need to do differently?

I have a pdf I can show you. It wouldn't let me upload a jpeg here.

THANK YOU. Stacy

Replies:

Posted By: pringlezimring
Date Posted: 03-May-2008 at 8:42pm

http://www.earlyimpact.com/forum/uploads/688/imagecroppedonbottom.zip - uploads/688/imagecroppedonbottom.zip

Here is a zipped file of the problem as described above.

Posted By: ProductCart
Date Posted: 03-May-2008 at 8:43pm

Are you referring to the image referenced in the following FAQ?

http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=462 - http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=462

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: pringlezimring
Date Posted: 03-May-2008 at 9:03pm

I just went to the ftp site and took a screen shot. I don't have that js file in that folder. There is one ending in "includes > javascripts > pcWindowsViewPrd.asp

Do i change that file or is something missing?