Resend order confirmation e-mail
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=16
Printed Date: 08-May-2024 at 4:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Resend order confirmation e-mail
Posted By: amgqmp1
Subject: Resend order confirmation e-mail
Date Posted: 01-November-2005 at 6:22pm
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This was requested in the old forum...as it's a huge priority for us, requesting it here again. :) We need the ability to resend order confirmation e-mails. Most of our purchases are digital delivery with unique serial numbers. We could really use the ability to resend this information to our customers upon their request. |
Replies:
Posted By: ComputerJack
Date Posted: 02-November-2005 at 8:54am
| Doesn't the View Past Orders function show those numbers for them? Don't use the digital stuff, but that would seem easier than having to re-send confirmations by hand. |
Posted By: ProductCart
Date Posted: 02-November-2005 at 9:18am
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amgqmp1 - Please fill out a http://www.earlyimpact.com/productcart/support/support_form.asp - support ticket to contact us directly about testing the ability to resend an order confirmation e-mail. (This is something we have just done for ad hoc requests like this :-) ------------- The ProductCart Team Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software |
Posted By: amgqmp1
Date Posted: 02-November-2005 at 9:30am
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Viewing previous orders does indeed display all product info., and, we have been using that as a workaround. Frankly, many of our customers are not familiar with the info as we're not a "general product"-style store. Thanks Early Impact, I'll drop you guys/gals a support ticket. |
ComputerJack wrote: