Getting Started - Check for Updates doesn't work

Check for Updates doesn't work

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1663
Printed Date: 22-November-2024 at 4:22pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Check for Updates doesn't work

Posted By: ss1001
Subject: Check for Updates doesn't work
Date Posted: 27-May-2008 at 1:39pm

Hi,

I seem to be having a problem with the Check for Update feature in my Product Card Control Panel. When I click on it it refreshes the page and displays the message as below.

I am running v3b and when I check the website it seems that the latest is v3.11.... Please assist.

This is the message I keep getting........

Note: updating is a multi step process -- you will only see the "next available" update for your current version. After you have applied the update, click on the "Check for updates" again until you are current. Here are the update intervals after v3:

v3.0 --> v3.01 --> v3.02 --> v3.03 --> v3.04

To apply the update, please follow the instructions in each README file (contained in the Zips).

Update Name	Date Posted	Update Details
There are no updates available for your version of ProductCart at this time.

Replies:

Posted By: netprofits
Date Posted: 27-May-2008 at 1:45pm

You should submit this as a ticket directly to Product Cart.

-------------
NetProfits Internet Consulting

Certified ProductCart Developer

http://www.nicwebdesign.com" rel="nofollow - Our Site

Posted By: ss1001
Date Posted: 27-May-2008 at 2:02pm

Does anyone know where I can get the zipped upgrade files. I am looking for the file that I can download that has the next upgrade after my v3b. or perhaps the v3.11. This may fix my problem. I have searched on the website and cannot find this (something like the Service Pack updates in Windows...an accumulated update). I have located the page that give me individual updated ... "Recent Updates" at URL http://www.earlyimpact.com/productcart/support/index.asp#updates -

I am hoping I can update and that may take care of the problem. If not I will open a ticket. I am sure the support staff have enough to do.

Thanks

Posted By: Hamish
Date Posted: 27-May-2008 at 2:08pm

Hi,
Please raise a ticket in any case, as either there is a fault within your install, so it's not detecting which version needs to be added, or there is a more general fault which will impact others as well. Either way I wouldn't just add an upgrade without knowing the exact point release you are on.
This is just the sort of issue the Support team are there for & I'm sure they will be pleased to help.

Posted By: Hamish
Date Posted: 27-May-2008 at 2:48pm

Looking around I don't think they are available on the public website anyway - which is no surprise as the files are only for their paying clients. The link to "Check for updates" on the admin pages is specific to your site & the version you are currently on.