Delivery Time - Choose Shipment
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Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1719
Printed Date: 23-November-2024 at 7:53pm
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Topic: Delivery Time - Choose Shipment
Posted By: rotokirby
Subject: Delivery Time - Choose Shipment
Date Posted: 17-June-2008 at 2:50am
I've noticed that some shipping options don't show a delivery time when chooseShpmnt.asp loads.
Is there a way to ensure that a delivery time is shown when using USPS? Also, UPS Ground doesn't show a delivery time estimate either. Can we manually put estimates in there?
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Rotofugi Designer Toy Store & Gallery
Chicago > IL > US
http://rotofugi.com - http://rotofugi.com
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Replies:
Posted By: katharina
Date Posted: 17-June-2008 at 10:10am
I wish they had this option. We have so many customers that are just not getting it. Many think more cost the faster, but that is not always true. We offer UPS and Postal. Priority mail is supposed to take 2-3 days, but we know that it takes 3-4 days or more around holidays. The post office is just not as reliable as UPS. It would be nice to tell that the customer. Then we have those morons that think UPS 2 day air includes the day of shipping. They order Monday and expect it to arrive on Tuesday. On top of that we have a cut off time of noon for same day shipping. We had idiots that ordered at 8pm thinking it would ship the same day. It would be nice to have all of that incorporated at checkout. I have seen it at other websites. A message of the next shipping day it... and your estimated order arrival may be on ... would be nice. Taking into account items that are allowed to be ordered while out of stock.
Katharina
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