Getting Started - UPS Shipping Services

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UPS Shipping Services

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=173
Printed Date: 27-April-2024 at 5:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: UPS Shipping Services

Posted By: woodenski
Subject: UPS Shipping Services
Date Posted: 14-April-2006 at 11:22am

Howdy,

I am setting up my first ProductCard, it works great, and so far everything
has worked excatly like I expect.

I am attempting to set up my shipping services. The USPS setup worked
fine, and seems to return correct results.

My problem is when I go to set up UPS. I have an existing account with
UPS, I can log in and check my profile.

In product cart, when I click Enable USP Online Tools, and then click
"register an account" a window pops up, I agree to terms, and then get a
window to fill out with names, addresses and account number.

This is where I run into trouble.

I enter all the info exactly as it shows up in my UPS profile, and click next,
I get and error.

PickupPostalCode[1] '11111' is not the postal code associated with
ShipperNumber[1] '123445'.

Numbers replaced with actual zip and account number of course.

My first question, is this process, a product card process, or is this
coming directly from UPS?

I have emailed a detailed question to UPS technical support, but have not
received a reply.

Any suggestions for me would be appreciated.

woodenski

Replies:

Posted By: ProductCart
Date Posted: 14-April-2006 at 6:21pm

Definitely check with UPS. We have no reports of this problem. There must be a "default" ZIP code associated with your account that is not the one that you are using on the registration form. Maybe you moved offices since the time you first created that UPS account?

Please remember not to use this Forum for obtaining technical support from Early Impact, but rather open a support ticket.

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