Using ProductCart - CHANGING PAYMENT STATUS WITH AUTHORIZE.NET

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CHANGING PAYMENT STATUS WITH AUTHORIZE.NET

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1744
Printed Date: 03-March-2025 at 5:33am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: CHANGING PAYMENT STATUS WITH AUTHORIZE.NET

Posted By: pringlezimring
Subject: CHANGING PAYMENT STATUS WITH AUTHORIZE.NET
Date Posted: 23-June-2008 at 5:04pm

Can someone confirm the procedure for change of payment status with authorize.net?

I just launched my website over the weekend and have my first order (Yeah)

My account is set to authorize and NOT capture. With that setting, I receive an order. When I process it and confirm I have all items in stock to ship. I then pack it up and ship it.

With ordering, I know there are two tracking portions - for 1. order processing and then 2. payment status.

When I receive an email from Auth.Net, I know payment has been authorized and then I can manually change it under a customers order.

What is the trigger for Auth.Net to go and capture the funds so I am paid?

For example, I received the order last night and then I processed and shipped it today. So for orders, it's green and says shipped.

The customer should then be charged on his card today - right?

My payment status still says Authorized? When is it all captured so it will then say PAID?

THANKS

Replies:

Posted By: TrekLightGear
Date Posted: 23-June-2008 at 7:50pm

I think I have the same issue you're describing so I'm curious to see what the response is. I use Authorize.Net as well and if I process an individual order it never actually captures the sale in Authorize.net. Yet if I Batch Process the order, even if there's only one order to process, it correctly captures the sale and changes the flag to Paid in PC.

I've been just getting used to Batch Processing every sale that comes through so it captures correctly, but I'm wondering if there's a fix or an explanation for why processing an individual order doesn't correctly capture the sale in Authorize.net.

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Seth Haber

Posted By: ProductCart
Date Posted: 23-June-2008 at 8:11pm

It is necessary to use the Batch Processinng feature to automatically Process and order AND capture funds at Authorize.net. So, even if you only have 1 order to process, make sure to use the Batch Processing script if you want to automatically capture the funds (from within ProductCart) at Authorize.net.

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: TrekLightGear
Date Posted: 23-June-2008 at 8:33pm

Well I guess that answers it, I'll just keep doing it as I have been. Thanks for the quick response EI.

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Seth Haber

Posted By: BrianRoden
Date Posted: 10-May-2010 at 3:16pm

We download our orders and import them into our IBM iSeries warehouse system, which actually handles order picking and shipping (we sell wholesale to retail shops as well as on eBay marketplace, in addition to our consumer-direct website). I can update shipping status and tracking information via a direct database update to the SQL data, but if we switch to authorizing at order/charging when shipped, is there an automatic way to make ProductCart tell our payment processor (USAePay) to actually charge the funds, without having to go through the web interface?

Posted By: ProductCart
Date Posted: 10-May-2010 at 5:49pm

Hi Brian,

USAePay is also one of the payment gateways that supports the Batch Processing of orders directly from within the ProductCart Control Panel. In your case, you simply need to change the USAePay Payment type to "Authorize" (on the Modify Payment Gateway page in ProductCart)... and then when you are ready to Ship the order, you first Batch Process it, and then Ship it immediately afterwards. Here is information on the Batch Processing feature in ProductCart:

http://wiki.earlyimpact.com/productcart/orders_batch_processing

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: whizzinpc
Date Posted: 11-May-2010 at 10:59am

Just throwing this out there. If you don't capture funds within 24 hours of authorization the 2.9% or whatever rate your receiving will be much higher. Its not the same with all banks though.